TB
Tinus B

1 reviews | Active since Jul 2009

28 Mar 2020, 09:56

Un-tastefull Makro service

On Friday morning 27 March i visited Makro Cape Gate to buy milk! On my way to the till was confronted by a gentleman/manager that said i may only buy 2 boxes ( i had four boxes) We had some words regarding this on which the person said its Government rules ( which i do not believe as i will explain below) I was then allowed to take the two boxes i bought to the car and return for the other two as discussed with the gentleman/manager, but when i entered again i was literally chased away as a dog! I do not believe that its a government rule because i went from there to Checkers for the other two. Huge stacks of the same brand on the floor for R 1.10 more per box and asked if there is a limit on it and they said NO ! So where does the Government rule comes from ?

0
Replies (1)
Makro
Makro's reply30 Mar 2020, 08:30
Official
Good day Tinus, 

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us. 

Kindly note that we are currently liaising with the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused and service received. 

Hope you find the above in order. 

Have a wonderful day further. 

Kind regards, 
Makro Hellopeter Team