KT
Kaizer T
1 reviews | Active since Oct 2016
22 Jan 2025, 19:29
Typical home affairs
December 2024 orders still not delivered to date and delivering orders on piecemeal without notification Cancel what you board online on special price make it available at shop at higher price
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Replies (1)
Makro's replyOfficial
27 Jan 2025, 15:36Hi Kaizer Tsotetsi,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We feel terrible for the oversight in fulfilling your full order, and we take this matter to heart, and we are firmly committed to ensuring such an incident is not repeated with you or any other customer.
We are taking a closer look at our processes to significantly improve the customer experience and prevent any future disappointments.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We feel terrible for the oversight in fulfilling your full order, and we take this matter to heart, and we are firmly committed to ensuring such an incident is not repeated with you or any other customer.
We are taking a closer look at our processes to significantly improve the customer experience and prevent any future disappointments.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,
Makro's reply27 Jan 2025, 15:36
Official
Hi Kaizer Tsotetsi,
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We feel terrible for the oversight in fulfilling your full order, and we take this matter to heart, and we are firmly committed to ensuring such an incident is not repeated with you or any other customer.
We are taking a closer look at our processes to significantly improve the customer experience and prevent any future disappointments.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
We are truly touched by your honest feedback on our Hellopeter platform, and we want to extend our heartfelt apologies for the inconvenience you've experienced, as well as the delay in our response.
Your disappointment and frustration matter deeply to us, and it pains us to hear about the difficulties you've faced. Please know that we take your experience very seriously.
We feel terrible for the oversight in fulfilling your full order, and we take this matter to heart, and we are firmly committed to ensuring such an incident is not repeated with you or any other customer.
We are taking a closer look at our processes to significantly improve the customer experience and prevent any future disappointments.
With sincere regards,
The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited
Best regards,