LM
Lerato M

1 reviews | Active since Nov 2019

09 Jan 2024, 16:08

****ty services

I bought an iterm online on the 27 th of December and till this day the 9 of January I have not received it I have spent over 200 on airtime calling making arrangements and being told they can’t make out going calls but when I’m mad I’m told they will then have a manager call me back

Customer services skills is unacceptable no one should be treated this way , horrible communication, no feedback absolutely nothing ! Rejoice Cass being one of them and so on dealt with a lot of advisors and when I requested to speak to a manager I was told his not in a whole huge company doesn’t have a team leader or manager on duty to assist.

The drivers would call telling me they would deliver and then don’t pitch here are their numbers 0(65) *** and +*** Tebogo

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Replies (1)
LM
Lerato M's update10 Jan 2024, 11:40
Reviewer Update
When will a manager call me the promises are always made to me but not fulfilled that is the problem I have with you guys no one ever gets to me no time frame is given my kitchen and the people building it or on a stand still cause I’m waiting on a order that I don’t know when will it be delivered the whole purpose of online shopping is for convenience but you don’t do it you make it harder why ???? I need answers and not apologizes