JC
JJ C
1 reviews | Active since Nov 2012
27 Oct 2019, 09:20
****ty Service from Makro Clear Water
Worst service ever. Order placed on 21 October 2019. No feedback. No action from national call centre when instructed to cancel the item they are unable to source and to deliver the rest. The management of this store needs some urgent training
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
28 Oct 2019, 11:11Good day JJ ,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you.
Please be advised that your refund was successfully processed and it will take 2-5 working days for it to reflect into your bank account.
Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you.
Please be advised that your refund was successfully processed and it will take 2-5 working days for it to reflect into your bank account.
Regards,
Makro Hellopeter Team
Makro's reply28 Oct 2019, 11:11
Official
Good day JJ ,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you.
Please be advised that your refund was successfully processed and it will take 2-5 working days for it to reflect into your bank account.
Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you.
Please be advised that your refund was successfully processed and it will take 2-5 working days for it to reflect into your bank account.
Regards,
Makro Hellopeter Team
JC
JJ C's updateReviewer Update
28 Oct 2019, 11:15Apologies are cheap and have no value. You will just keep on with this shoddy service. Be sure that you have lost me as a customer, and I am sure to tell others as well
JC
JJ C's update28 Oct 2019, 11:15
Reviewer Update
Apologies are cheap and have no value. You will just keep on with this shoddy service. Be sure that you have lost me as a customer, and I am sure to tell others as well