eS
emmanuel S
1 reviews | Active since Sept 2016
05 Feb 2020, 15:07
****TY PRODUCTS AND **** SERVICE
I PURCHASED A GO CART FOR MY CHILD BEFORE CHRISTMAS AND SINCE THEN I HAVE RETURN ABOUT 4 OF THOSE GOCARTS BECAUSE THE QUALITY OF THE PRODUCT WAS PATHETHIC, I THEN PURCHASE A JEEP FROM MAKRO WHICH WAS MORE EXPENSIVE IE A FEW DAYS AGO AND NOW IT KEEPS SWITCHING OF AN ON AND THE USB DOESNT PLAY PROPERLY, MY QUESTION IS HOW DOES MAKRO SELL SUCH **** PRODUCTS, ITS REALLY SAD...NOW IM WAITING TO FIND OUT WHATS THE NEXT STEP COZ MY CHILD IS SITTING WITH A CAR HE CANT USE PROPERLY. MAKRO STAFF AT CORNUBIA DONT EVEN KNOW WHAT THEY DOING ESPECIALLY THE PEOPLE WORKING AT THE RETURN COUNTERS, FUNNY WHEN U PURCHASE AN ITEM YOU GET QUICK SERVICE BUT WHEN YOU RETURN YOU TREATED LIKE A ********.
Helpful (0)
Replies (1)0
Replies (1)Makro's replyOfficial
05 Feb 2020, 16:52Good day Emmanuel,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Cornubia branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Cornubia branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply05 Feb 2020, 16:52
Official
Good day Emmanuel,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Cornubia branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our Cornubia branch regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
