Two months later no product received no refund done

I am utterly disgusted with the lack of customer service from Makro. I places an online order on 2 December which was never fulfilled.

Then after numerous attempts to cancel the order I was eventually told I had to contact the Centurion cancel the order which I did.

On 14 January I received a refund invoice and since then no money has been refundes into my account. Upon phoning their 0860 number the person advised fhat they would report it to the finance department.

The finance department then contacted me and askem me "if I was sure no money was refunded" and they will look into it.

It it sickening that it is now just over two months back that I paid for an item which I haven't received and I haven't been refunded for.

Should I not be refunded by Friday I will have no other choice than to seek legal advice as this is just completely ridiculous.

And since my previous review in December on hellopeter nobody has even bothered just to apologize for the inconvenience caused.