Tv Repair

Good day I'm utterly disgusted with the service i got from the Sales manager Tshepiso and the GM named Shaun in Makro Woodmead Branch.I purchased a Flat screen tv from them on the 10th June 2017, when i received the tv the box was opened and I've asked the sales guy if the tv was fine and he said yes I took the TV seeing it was the last tv and it was on Special (R4100). I only took the Tv out on Thursday the 24th of August as i mooved into my new house.Very happy as i was i connected the tv to my DSTV and voila i only got lines on my tv and having DSTV i was just suppose to get a picture . I then went back to Makro the Saturday and was assisted by the Sales manager who then politely told me they going to sent the tv in for repairs for six weeks with a stinking attitude i ask him what about my kids what are they gonna watch and he told me theirs nothing he can do. Thn i ask for his superior after i had to wait for more then one half hour for him to see me standing with my kids in the heat he came also with a attitude saying hi unable to help me and he is sorry but wont give my money or loan tv back . Its Wednesday today and still i haven't heard anything from them and then i decided to phone him and still waiting for him to phone me after a hour as he promised me. It's now 04.04 still no call .All i want is either another tv but I m so highly irritated and frustrated all i want now is my money back.