CP
Cecil P
1 reviews | Active since Jun 2012
24 Mar 2020, 10:27
TV now R1000 cheaper
Hello, I purchased a 58 " Smart TV last month for R6999. A few days later and still current price is R5999
Surely I am due a refund voucher of R1000
Helpful (0)
Replies (2)0
Replies (2)Makro's replyOfficial
24 Mar 2020, 10:34Good day Cecil,
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact you via email requesting the Product ID of the TV in question and the Makro card number used to purchase your TV.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact you via email requesting the Product ID of the TV in question and the Makro card number used to purchase your TV.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Makro's reply24 Mar 2020, 10:34
Official
Good day Cecil,
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact you via email requesting the Product ID of the TV in question and the Makro card number used to purchase your TV.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we will contact you via email requesting the Product ID of the TV in question and the Makro card number used to purchase your TV.
Thank you again and have a lovely day further.
Kind Regards,
Makro Hellopeter Team
CP
Cecil P's updateReviewer Update
25 Mar 2020, 21:23Sadly, within an Hour, The Chief buyer advised via No or don't care Customer Care the new lower price is for Easter season. No refund or voucher. LOL, Easter is weeks away. What a lame excuse. I should take the TV back, get a refund and buy a new one at Easter price. Not impressed
CP
Cecil P's update25 Mar 2020, 21:23
Reviewer Update
Sadly, within an Hour, The Chief buyer advised via No or don't care Customer Care the new lower price is for Easter season. No refund or voucher. LOL, Easter is weeks away. What a lame excuse. I should take the TV back, get a refund and buy a new one at Easter price. Not impressed
