HP
Himesh P

1 reviews | Active since Jun 2014

23 Feb 2015, 16:20

TV not repaired

HI <br> <br> I brought my 42\3D LED TV for repairs. The TV was handed in on 19 January 2015. ***. I received a notice to collect on the 04 February 2015. <br> <br> When i collected the TV is was not tested at the store and i was told everything is working fine. I went home and plugged it in only to find the same problem existed. <br> <br> As i was busy it took some time to return the TV back to makro. The TV was booked back at MAKRO on the 13 February 2014.<br> <br> When the extended warranty was sold i was told that if there were any damages the TV will be replaced with a new model equavalent to the purchace price yet this did not happen. <br> <br> I have been without a TV for over a month and find this service unacceptable."

0
Replies (1)
Makro
Makro's reply24 Feb 2015, 10:03
Official
Hello himesh31,


We acknowledge the receipt of your complaint and will revert to you at soonest.


Regards
Makrocare

Best regards,