SP
Sivenkosi P
1 reviews | Active since Feb 2025
10 Feb 2025, 19:29
Tv broke screen
I bought a tv makro when turned it on the screen was broken im so disappointed 😞 😔
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Replies (1)
Makro's replyOfficial
23 Feb 2025, 13:52Hi Sivenkosi Poswa,
We regret to hear about your experience. We understand how frustrating this can be, and we would like to help you resolve the issue.
Could you please confirm if you have returned the TV to our store for repairs? Also, please let us know whether a service call can be conducted. If you could provide us more details about the situation, it would
be greatly beneficial in assisting you further.
We value you as our customer and your satisfaction is our main concern.
Kind Regards,
The Hellopeter Team
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
We regret to hear about your experience. We understand how frustrating this can be, and we would like to help you resolve the issue.
Could you please confirm if you have returned the TV to our store for repairs? Also, please let us know whether a service call can be conducted. If you could provide us more details about the situation, it would
be greatly beneficial in assisting you further.
We value you as our customer and your satisfaction is our main concern.
Kind Regards,
The Hellopeter Team
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
Best regards,
Makro's reply23 Feb 2025, 13:52
Official
Hi Sivenkosi Poswa,
We regret to hear about your experience. We understand how frustrating this can be, and we would like to help you resolve the issue.
Could you please confirm if you have returned the TV to our store for repairs? Also, please let us know whether a service call can be conducted. If you could provide us more details about the situation, it would
be greatly beneficial in assisting you further.
We value you as our customer and your satisfaction is our main concern.
Kind Regards,
The Hellopeter Team
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
We regret to hear about your experience. We understand how frustrating this can be, and we would like to help you resolve the issue.
Could you please confirm if you have returned the TV to our store for repairs? Also, please let us know whether a service call can be conducted. If you could provide us more details about the situation, it would
be greatly beneficial in assisting you further.
We value you as our customer and your satisfaction is our main concern.
Kind Regards,
The Hellopeter Team
A Division of MASSMART Holdings limited
Tell: ***/ ***
Webchat: 0860-300-999
Best regards,