Trying to close credit card

Item: Makro
Rating: 1
Author: Andrea S

<p>March 6, Makro Germiston emailed my cancellation through to : ***</p> <p>They did receive it.  Noreen Kolbe send me a confirmation that it has been paid in full DUH i know that i paid it myself.  April 19 I'm still struggling to cancell this credit card - PATHETIC service.  Randy Davis emailed me again after me phoning AGAIN!!!! he emailed me to say i dont ow  anything on this card mmm I know that....  I DO NOT CARE about the 11 May 2016,  I want it closed tomorrow and dont try to convince me any other way cause i will take it futher Do your JOB people.  Your are waisting my time and my airtime</p>

Helpful (0)

Replies (2)

Andrea S's updateReviewer Update

09 May 2016, 18:17

i will leave it until the 11 May Randy did mention it will be closed on that day so let me see what happens cause i am sure he will get it closed down thanks in advance

Andrea S's update09 May 2016, 18:17

Reviewer Update

i will leave it until the 11 May Randy did mention it will be closed on that day so let me see what happens cause i am sure he will get it closed down thanks in advance

Makro's replyOfficial

16 May 2016, 06:52

Thank you for taking time to contact us. As your complaint is a legal matter, it has been forwarded to RCS for their attention. RCS is the credit provider that underwrites our Credit Card division in compliance with NCA Rules and Regulations. Please contact our Customer Service Department if you have any further queries. *** *** Regards Mmule Moropa

Makro's reply16 May 2016, 06:52

Official