YS
Yolanda S
1 reviews | Active since Jan 2024
12 Nov 2025, 10:42
Trojan walking pad
What horrible service, bought a walking pad online that broken in less than two months now I have to beg for the item to be collected and returned. I have been calling both Head Office and Cornubia with no joy. The only mistake I made is to make my purchase from Makro and not Game.
Helpful (0)
Replies (8)0
Replies (8)
Makro's replyOfficial
12 Nov 2025, 14:50Hi Yolanda,
We apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
We apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
Best regards,
Makro's reply12 Nov 2025, 14:50
Official
Hi Yolanda,
We apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
We apologize for the service that you have received from us.
Kindly provide us with your order number so that we can follow up for you.
We apologize for the inconvenience caused.
Regards,
Makro social media team.
Best regards,
YS
Yolanda S's updateReviewer Update
12 Nov 2025, 15:27OD***
YS
Yolanda S's update12 Nov 2025, 15:27
Reviewer Update
OD***
YS
Yolanda S's updateReviewer Update
13 Nov 2025, 12:45I am here again. No assistance still, never have i experienced such poor service, what is the purpose of an app, if the features are useless.
Also my calls are getting cut, no one gets back to me. I am so fed up
Also my calls are getting cut, no one gets back to me. I am so fed up
YS
Yolanda S's update13 Nov 2025, 12:45
Reviewer Update
I am here again. No assistance still, never have i experienced such poor service, what is the purpose of an app, if the features are useless.
Also my calls are getting cut, no one gets back to me. I am so fed up
Also my calls are getting cut, no one gets back to me. I am so fed up
Makro's replyOfficial
13 Nov 2025, 13:22Hi Yolanda,
Please advise if the product was collected already or was it returned to the store?
Regards,
Makro social media team.
Please advise if the product was collected already or was it returned to the store?
Regards,
Makro social media team.
Best regards,
Makro's reply13 Nov 2025, 13:22
Official
Hi Yolanda,
Please advise if the product was collected already or was it returned to the store?
Regards,
Makro social media team.
Please advise if the product was collected already or was it returned to the store?
Regards,
Makro social media team.
Best regards,
YS
Yolanda S's updateReviewer Update
13 Nov 2025, 13:43Some called and indicated that i need to call trojan for technician which i did they need the invoice, I have requested a copy of the invoice I am told they cant email to me i must go to the store.
YS
Yolanda S's update13 Nov 2025, 13:43
Reviewer Update
Some called and indicated that i need to call trojan for technician which i did they need the invoice, I have requested a copy of the invoice I am told they cant email to me i must go to the store.
Makro's replyOfficial
13 Nov 2025, 15:37 Hi Yolanda,
We are truly sorry for the inconvenience caused.
We have send you a email with the invoice that you need in order to log a service call with the supplier.
Regards,
Makro social media team.
We are truly sorry for the inconvenience caused.
We have send you a email with the invoice that you need in order to log a service call with the supplier.
Regards,
Makro social media team.
Best regards,
Makro's reply13 Nov 2025, 15:37
Official
Hi Yolanda,
We are truly sorry for the inconvenience caused.
We have send you a email with the invoice that you need in order to log a service call with the supplier.
Regards,
Makro social media team.
We are truly sorry for the inconvenience caused.
We have send you a email with the invoice that you need in order to log a service call with the supplier.
Regards,
Makro social media team.
Best regards,
YS
Yolanda S's updateReviewer Update
13 Nov 2025, 15:59Thank you
YS
Yolanda S's update13 Nov 2025, 15:59
Reviewer Update
Thank you
Makro's replyOfficial
14 Nov 2025, 11:51 Hi Yolanda,
You are welcome.
Regards,
Makro social media team.
You are welcome.
Regards,
Makro social media team.
Best regards,
Makro's reply14 Nov 2025, 11:51
Official
Hi Yolanda,
You are welcome.
Regards,
Makro social media team.
You are welcome.
Regards,
Makro social media team.
Best regards,