SM
Siyabonga M
1 reviews | Active since Feb 2017
03 Mar 2017, 07:05
Trimtech Torx XT140
<p>I bought a lawnmower trimtech Torx xt140 petrol at Makro Pietermaritzburg in December 2016 it cut once and I sent the lawn mower back in January 2017 as it was failing to cut the lawn and was told there is no fault found. Lawnmower was brought back and had the same problem after 10 min tryin to cut the lawn it loses power. When i brought it back i was told i had to pay R1700 to fix it as it is not a factory fault by a Tandem technician i am dissapointed knowing the machine is under warranty.word of advise if you need to buy a lawn mower don't buy the trimtech Torx xt140 petrol it will waste your time and money.I am so dissapointed.</p>
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Replies (2)
Makro's replyOfficial
03 Mar 2017, 09:28Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Best regards,
Makro's reply03 Mar 2017, 09:28
Official
Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Best regards,
Makro's replyOfficial
07 Mar 2017, 10:11Thank you for your enquiry. I understand that the supplier has been in contact with you and it was explained to you which steps are going to be taken with regards to your machine.
Regards
Mbali Makhanya
Best regards,
Makro's reply07 Mar 2017, 10:11
Official
Thank you for your enquiry. I understand that the supplier has been in contact with you and it was explained to you which steps are going to be taken with regards to your machine.
Regards
Mbali Makhanya
Best regards,