Treating Customers Fairly - I THINK NOT!
<p>Treating Customers Fairly - I THINK NOT!<br /> <br /> I purchased a Zingo electric s****** on the 19 December at Makro for my son for Christmas. After only a couple of uses the s****** would no longer operate. I returned it to Makro on 23rd January and they insisted that they would repair it and not replace or refund. I was sent a sms to collect this yesterday and my son rode it for 10 minutes before the s****** no longer functioned again. It went back to Makro and they once again insisted sending it in for repairs. They claim they send it back 3 times before they will replace or refund. Who has the time to ride up and down to take things back! I will never trust the s****** again – it will always be a sore point in my life – to spend your hard earned cash on something that has turned out to be so disappointing for your child and such a frustration for me – SHAME ON YOU MAKRO AND TEVO – YOU SUC****!!!!!!!!!!!!!!!</p> <p> </p> <p> </p>
Thank you for your enquiry and apologies for the late response we had a problem with our emails but we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
Thank you for your enquiry and apologies for the late response we had a problem with our emails but we have escalated your complaint to the relevant department and they are busy with it.
Regards
Mbali Makhanya
