1 reviews | Active since Aug 2016

02 Feb 2017, 16:49

Treating Customers Fairly - I THINK NOT!

<p>Treating Customers Fairly - I THINK NOT!<br /> <br /> I purchased a Zingo electric s****** on the 19 December at Makro for my son for Christmas. After only a couple of uses the s****** would no longer operate. I returned it to Makro on 23rd January and they insisted that they would repair it and not replace or refund. I was sent a sms to collect this yesterday and my son rode it for 10 minutes before the s****** no longer functioned again. It went back to Makro and they once again insisted sending it in for repairs. They claim they send it back 3 times before they will replace or refund. Who has the time to ride up and down to take things back! I will never trust the s****** again – it will always be a sore point in my life – to spend your hard earned cash on something that has turned out to be so disappointing for your child and such a frustration for me – SHAME ON YOU MAKRO AND TEVO – YOU SUC****!!!!!!!!!!!!!!!</p> <p> </p> <p> </p>

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Replies (1)
Makro
Makro's reply03 Feb 2017, 15:39
Official

Thank you for your enquiry and apologies for the late response we had a problem with our emails but we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya