Trash Service

Trash Service. Don't want to pay me my money!!

They requested documents to refund me (On Sun, Mar 9, 2025 at 11:11 AM). I provided them with the docs (On Sun, Mar 9, 2025 at 11:11 AM). Still today I am waiting for my refund. Been aksing for feedback for over a month. Still nothing!!

On Fri, Apr 4, 2025 at 3:35 PM Tshepo Menyuku <***> wrote: Feedback please

---------- Forwarded message --------- From: Tshepo Menyuku <***> Date: Sat, Apr 12, 2025 at 10:29 PM Subject: Re: Failed Refund-MAK*** [#IGH8] To: Customer Contact Centre - Makro Online <***>

Requested documents attached

On Sat, 12 Apr 2025, 13:57 Customer Contact Centre - Makro Online, <***> wrote: Good day Tshepo, We hope that this email finds you well. We regret to inform you that your refund has failed. Our finance department has advised that they require the following information to proceed with payment for your query. Proof of payment: Copy of your ID: Proof of banking: Bank confirmation letter (no older than three months) If the banking details are for a company kindly ensure the company registration copy is provided as we need it for bank verification purposes. We sincerely apologize for any inconvenience caused. The Makro Team,

On Sun, Mar 9, 2025 at 11:11 AM Tshepo Menyuku <***> wrote: Good day

As requested, please find the attached documents.

Please note that the item hasn't been picked up yet, it's still in my possession.

Regards Tshepo Michael Menyuku.

On Sun, 9 Mar 2025, 09:58 Customer Contact Centre - Makro Online, <***> wrote: Good day Tshepo, We hope that this email finds you well. We regret to inform you that your refund has failed. Our finance department has advised that they require the following information to proceed with payment for your query. Proof of payment: Copy of your ID: Proof of banking: Proof of payment for order number: MAK*** We sincerely apologise for any inconvenience caused. Regards,

The Makro Team,