VD
Vanessa D

1 reviews | Active since Feb 2010

07 Dec 2015, 11:46

Transaction 3 months later!

I received an sms from my bank yesterday to say I had just purchased something from Makro Meadowdale for R 799.00, however i didn't! Suspecting ***** on my account I contacted my bank just to be told that the purchase was for items purchased on 13 September. How dopes Makro only put their transactions through 3 months later!!!! This is disgusting, if you cannot manage your transactions timorously, then you need to re-look at your internal processed and procedures or your staff managing these processes!

0
Replies (1)
Makro
Makro's reply07 Dec 2015, 14:26
Official
Hello vanessadru,


Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Your reference number for this complaint is: ***


Regards
Mmule Moropa