Train your staff makro!!!!

I ordered a plasma TV on the 26 of November 2024 and now it's 14 December 2024 and have received my TV then I called Makro customer care which has been ascaleting but no feedback then I called again for them to put me through to vaal store online unfortunately this makro staff need training because they can't handle quiriies they promise to call you back and never do I am so disappointed because I have been using the online service only to come across a situation where my order is accept by the stupid online department from vaal with a very bad service I will never ever use this makro app and nolonger buying from them it's so stupid that they take advantage of customers am so hurt and I hate waiting for long from being excited to being ****ed it sucks even the management from vaal they don't even answer their phones from Monday to Friday doesn't make sense avoiding customer quiriies what kind of business is that.