MF
Matthew F
1 reviews | Active since Sept 2015
30 Sept 2015, 16:06
Trailer Defects no response to complaint
I don't seem to be getting a response to my complaint regarding a trailer I bought at the strubens valley branch.<br> <br> I bought a trailer on Sunday 27th September. After a bad experience with an arrogant salesman who refused to let us inspect the trailer properly as \We don't do that
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Replies (1)Makro's replyOfficial
01 Oct 2015, 16:49Hello miferreira,
Thank you for taking the time to communicate to us why our service did not meet your expectations
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's attempts to get hold of you on the cell number that is on Makrocare ***/*** were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us why our service did not meet your expectations
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's attempts to get hold of you on the cell number that is on Makrocare ***/*** were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Mmule Moropa
Makro's reply01 Oct 2015, 16:49
Official
Hello miferreira,
Thank you for taking the time to communicate to us why our service did not meet your expectations
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's attempts to get hold of you on the cell number that is on Makrocare ***/*** were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us why our service did not meet your expectations
We have every desire to address your concern and also to provide the best solution available as soon as possible.
The Store's attempts to get hold of you on the cell number that is on Makrocare ***/*** were futile, we were hoping to speak to you directly in order to arrive at an amicable solution.
Please accept our sincerest apology for any trouble or inconvenience we have caused you.
Regards
Mmule Moropa
