Total disregard for customers.

Item: Makro
Rating: 1
Author: Gemma H

Customer 'care' line completely useless, they cut the call TWICE after a 10 and 15 min hold. Makro Germiston does not respond to complaints lodged directly with Noleen (PA to the GM), even after waiting a week for an acknowledgement. Poor treatment and even worse after-sales 'service'.

Helpful (0)

Replies (1)

Makro's replyOfficial

20 Dec 2018, 14:40

Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team

Makro's reply20 Dec 2018, 14:40

Official

Thank you for your review. Kindly be advised that your complaint has been sent to the relevant team to assist.

Regards
Makro Team