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bengerdt B
1 reviews | Active since Nov 2012
13 Jan 2020, 10:28
time wasting
I bought two things on the 9/12/2019. On the system it said 7-10 working days it is now 13/1/2020 and i still didn't receive my one openview decoder' the tv I got. What kind of service is this!!!!! This is more than 10 working days. Phoning the line and holding on line for ever and wasting my time.
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Replies (2)
Makro's replyOfficial
14 Jan 2020, 15:01Good day Bengerdt,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply14 Jan 2020, 15:01
Official
Good day Bengerdt,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
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bengerdt B's updateReviewer Update
16 Jan 2020, 13:31I WANT MY F!@#$%G MONEY BACK NOW !!!!!!!!!!!!!!!!!!!!!!!!!! I KEEP ON PHONING AND PHONING AND IT TAKES FOREVER FOR SOMEBODY TO HELP ME AND WHEN THE PHONE GETS ANSWERED THEY PHONE THE COURIER COMPANY THAT NEVER ANSWERS THE F!@#$%G PHONE. AND IT IS ALREADY 26 WORKING DAYS LATER AND I DID NOT RECEIVE MY OPENVIEW HD DECODER. WHEN I WAIT TO SPEAK TO THE MANAGER I GOT CUT OFF. I WANT MY F!@#$%G MONEY NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
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bengerdt B's update16 Jan 2020, 13:31
Reviewer Update
I WANT MY F!@#$%G MONEY BACK NOW !!!!!!!!!!!!!!!!!!!!!!!!!! I KEEP ON PHONING AND PHONING AND IT TAKES FOREVER FOR SOMEBODY TO HELP ME AND WHEN THE PHONE GETS ANSWERED THEY PHONE THE COURIER COMPANY THAT NEVER ANSWERS THE F!@#$%G PHONE. AND IT IS ALREADY 26 WORKING DAYS LATER AND I DID NOT RECEIVE MY OPENVIEW HD DECODER. WHEN I WAIT TO SPEAK TO THE MANAGER I GOT CUT OFF. I WANT MY F!@#$%G MONEY NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1