1 reviews | Active since May 2016

25 Aug 2019, 16:02

TIme wasters

Was at Makro today and saw 4 shield absorber chamois for R100 and thought it was worth standing in the long queue, but when I finally got to the till I had to wait longer only to be told that the product that is on promotion is out of stock and I had the shield absorber chamois super dry which is not on promotion. Now if a promotion product goes out of stock and a very similar product is in the same rack with 4 for only R100, take the sign of instead of customers standing in a long queue and waiting ages at the till only to find out their time was wasted. Not coming back anytime soon, don't want to waist my time again.

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Replies (1)
Makro
Makro's reply26 Aug 2019, 14:48
Official
Good day Ruan,

Thank you for your feedback.

Apologies for the experience you have had from our Cape Gate store.

Thank you for giving us the change to resolve this matter for you. Kindly note that your feedback was forwarded to the store's management for it to be looked into and for preventative measures to be put in place.

Apologies again for the inconvenience this may have caused.

Kind Regards
Makro Hellopeter Team