This has been terrible experience.

Very disappointed at Makro and the way my online order was handled, it was delayed twice and i was not informed until i called in and had to hold for long to get to speak to someone, i spoke to various people who all told me different versions of where my order is, the first agent told me it was with the courier WUMDrop, i called the courier and they told me Makro had not rearranged delivery after my order was delayed, the order was still with them, i called Makro again and the agent told me he is not sure but the order has been sent to the courier WUMDrop, i then asked this agent from which store he told me Woodmead, i called them and spoke to Aubrey who **** to me too, he took my details and called me back to tell me the courier has been sent out with my order and someone would call me , i waited the whole day at the office for someone to call until i decided to drive to Woodmead to pick up my order, where the guy who was assisting was so incompetence another customer on the line had to show him what to do. My order was a week late and missed it's intended purpose. This has been terrible experience.