JB
Joe B
1 reviews | Active since Jan 2019
22 Oct 2020, 14:06
Think I been ******
The online website would accept my international credit card, made an EFT of a huge amount 3 days ago for the order, and still haven't received anything. No update, No conformation, no email. At this stage, I feel ******.
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
22 Oct 2020, 15:49Good day Joe,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
Makro's reply22 Oct 2020, 15:49
Official
Good day Joe,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Best regards,
JB
Joe B's updateReviewer Update
25 Oct 2020, 05:04Guys, I am livid!!!
3 days and I can't get a proper reply from you guys. Just this generic we're looking into it stuff. It's been a week now since I've paid you and nothing!!!! People who have no idea what a phone is can make a faster plan than this. It's as simple as calling, that's it. I furnish homes for short term rentals and you have thrown my whole schedule out of sync.
I have no words, I seriously want to take this to consumer protection services.
3 days and I can't get a proper reply from you guys. Just this generic we're looking into it stuff. It's been a week now since I've paid you and nothing!!!! People who have no idea what a phone is can make a faster plan than this. It's as simple as calling, that's it. I furnish homes for short term rentals and you have thrown my whole schedule out of sync.
I have no words, I seriously want to take this to consumer protection services.
JB
Joe B's update25 Oct 2020, 05:04
Reviewer Update
Guys, I am livid!!!
3 days and I can't get a proper reply from you guys. Just this generic we're looking into it stuff. It's been a week now since I've paid you and nothing!!!! People who have no idea what a phone is can make a faster plan than this. It's as simple as calling, that's it. I furnish homes for short term rentals and you have thrown my whole schedule out of sync.
I have no words, I seriously want to take this to consumer protection services.
3 days and I can't get a proper reply from you guys. Just this generic we're looking into it stuff. It's been a week now since I've paid you and nothing!!!! People who have no idea what a phone is can make a faster plan than this. It's as simple as calling, that's it. I furnish homes for short term rentals and you have thrown my whole schedule out of sync.
I have no words, I seriously want to take this to consumer protection services.
JB
Joe B's updateReviewer Update
26 Oct 2020, 11:11Another day and nothing happened. They don't care. FYI I've gone through all other reviews and ALL the responses are exactly the same, also new reviews are answered (Copy/paste) while I am still left with nothing. This is *******. *Wish I could use the language I am using in my head* Would give 40 individual bad reviews if I could..
JB
Joe B's update26 Oct 2020, 11:11
Reviewer Update
Another day and nothing happened. They don't care. FYI I've gone through all other reviews and ALL the responses are exactly the same, also new reviews are answered (Copy/paste) while I am still left with nothing. This is *******. *Wish I could use the language I am using in my head* Would give 40 individual bad reviews if I could..