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Alan R
1 reviews | Active since Feb 2011
30 Nov 2018, 18:27
*******, ***** and incompetence at its best – Welcome to Wallmart
I bought and paid for good online for collection and everything was in stock. One month later 4 visits to Makro Woodmead, 2 recorded phone calls to Makro Customer Service Call Centre and lots of promises and not a word!!! I was promised I would get a refund and it would take about 5 days to appear in my account and of course nothing. The lies and more lies I was told I have proof of. Management is non existent
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Replies (2)
Makro's replyOfficial
04 Dec 2018, 08:35Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
Makro's reply04 Dec 2018, 08:35
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Zanele Zwane
Regards
Zanele Zwane
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Alan R's updateReviewer Update
07 Dec 2018, 20:16More lies, have you been hanging out with Jacob or maybe Ace? I will never buy another product from Makro unless it suits me (anything that requires a warranty, better to buy ****** goods) oh well did I say ******.... *******
AR
Alan R's update07 Dec 2018, 20:16
Reviewer Update
More lies, have you been hanging out with Jacob or maybe Ace? I will never buy another product from Makro unless it suits me (anything that requires a warranty, better to buy ****** goods) oh well did I say ******.... *******