DS
Dewald S

1 reviews | Active since May 2017

17 Nov 2022, 12:21

******* and dishonest companies

Me and my partner bought a couple of things online and some products was returned now after waiting for a month for refund new stories everyday. They are *****ing from their customers and blameing customers for theire slip up’s they take your money sell u messed up product take product back then no product and no refund wonder how many customers they ***** from. One of our items was delivered at wrong house and was told by Makro we deliverd and u sighned after big fights received our product and was just adviced not your signiture up to date no sorry for makeing u a **** and *****.

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Replies (4)
DS
Dewald S's update18 Nov 2022, 10:49
Reviewer Update
Makro’s reply:

I don’t like private reply’s

Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.

Please be advised that feedback will be provided.

I hope you find the above in order.

Kind Regards,
Makro Hellopeter Team
DS
Dewald S's update18 Nov 2022, 10:53
Reviewer Update
And guess what call today again with same stories

The don’t refund theire customers and give them run around.

Manager Mashudu and Busisiwe make promises everyday with new stories everyday singel day.


I’m opening a police case against Makro and seeing my lawyer today. Going to huis genoot and cart Blanche. Time to start a Makro boycot. A lot of people complaining on hello Peter for the same reason no refund from Makro.

Million of voice recording saying head office said refund done and then next day follow up new stories
DS
Dewald S's update18 Nov 2022, 16:41
Reviewer Update
Aww guess what a new private reply. And multiple emails from Makro. A new Person added Moho. Same stories and emails up and down and another day and week waisted again with no reselution bunch of *******. Don’t buy online makro they ***** and shift u a round with nothing happening.so now we have Mpho Bussisewe and Mashudu with daily difrent stories.
DS
Dewald S's update19 Nov 2022, 11:51
Reviewer Update
Guess what another day and no response back emailed bussisewe direct nothing bunch of ********