THEY TELL YOU ANYTHING JUST TO CLOSE A SALE. THEY CAN EVEN TELL YOU LIES

On 17/02/2026 I bought a massive Epson printer from Port Elizabeth Makro, the salesman Rudi told me that it comes with a stand. At first, I was reluctant to buy it because I was able to get it cheaper at another store, but when he told me that it comes with a stand, I was happy and agreed to buy it. I travelled 140km back to Kenton on Sea and on arrival when I opened the box there was no stand. I contacted the salesman and he then told me sorry stand is not included I can travel back to PE and get a refund; they expect me travel another 280km round trip after just completing a 280km round trip to get a refund. I requested that a manger contact me and still I'm being ignored. I spent almost R36000 in one buy at that store and this is how they treat clients. I'm taking this to the consumer protection board, and I have handed this to my legal team. Be careful they tell you anything just to do a sale and think they can get away with it