They don’t deliver their goods on time

I purchased some items through Makro online on the 13 June 2019.At first there was a problem with confirmation of payment which after pushing and raising numerous complaints went through .However the items order no *** has not been delivered as per the delivery date notice:21 June 2019 .What i would like to say is that it is time someone take some legal action against Makro this kind of business courtesy is unacceptable and dubious.Their customer service is horrible and doggy.Only time will tell