The WOSRT SERVICE EVER

On the 24th of Jan I placed an order for 2 iStar fans for myself and my Son..And the delivery was made on the 26th instead of the 31st of Jan which was GREAT...I opened the box with EXCITEMENT only to get the SHOCK of my life when it was not only a different brand but ALSO BROKEN..I couldnt believe it...I took a photo of the the fan and logged a return IMMEDIATELY...And what was shocking was that...the delivery note had someone else's details at the back and my details was at the front...And tried several times to call the other person BUT the call was never answered..

And since then...my nightmare with Makro began...2days after ..A delivery guy from courier guy came to collect both fans and I thought it was over BUT the next day...I.got a call from the SAME GUY saying that he was outside my house to collect...I MEAN...OH...I cannot even begin to explain how ANGRY I am with Makro...I have different agents from both makro and courier guy whom I have been in contact with and one of them being a Mr Magwaza from the courier guy who had confirmed the order being collected.. BOTH BOXED MIND YOU and given to makro...

BUT...on the 4TH of February AGAIN...The driver came to collect the same order...I.MEAN...WHAT THE HECK?WHERE THE HELL IS MY STUFF?WHAT THE HECK IS THIS?....

EVERYTIME the driver comes to collect what they had collected already and go back with "NOTHING TO COLLECT" I WILL GET AN EMAIL OF A REJECTION" ON THE ORDER THEY HAD ALREADY COLLECTED...MEANING I WILL NOT BE GETTING A REFUND and YET I dont have what they had rejected AT MY HOUSE...

WHAT THE HECK IS GOING ON?