LM
Lulu M
1 reviews | Active since Oct 2019
11 Dec 2024, 06:21
THE WORSTE IN THE UNIVERSE
YOU ANSWRED MY REVIEW JUST BECAUSE YOU WANTED TO DO A DAMAGE CONTROL, YOU SEND MY GOODS WITH DIRTY CARDBOARDS THAT SHOWS THAT THEY'VE BEEN ALL OVER, THEN YOU LIE ABOUT HAVING DELIVERY BEEN ON THE WAY AND AFTER HAVING PROBLEM WITH PICK UP. YOU REALLY DONT CARE ABOUT THE CUSTOMERS, IF YOU CARED YOU SHOULD HAVE MADE A FOLLOW UP BY CALLING ME. BUT INSTEAD YOU REPLY HERE AND ASSUME ALL IS OK, I REP**** TOLD YOU I HAVEN'T RECEIVED MY OTHER LIGHT, NO ANSWER AS IT'S IN YOU, NOT TO ANSWRER YOUR CUSTOMERS. A BIG COMPANY LIKE YOU, OPERATING LIKE ****A SHOP? YOU SHOULD BE ASHAMED OF YOURSELVES. I WANT MY LIGHT TODAY, I BOUGHT IT, DIDN'T GET IT FOR FREE.
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Lulu M's updateReviewer Update
11 Dec 2024, 13:00YOU CALLED ME I TOLD YOU WHAT HAPPENED, SPOKE TO QINISILE WHO TRIED TO PUT ME THROUGH HER MANAGER MASHUDU, WHO PROMISED TO CALL ME BACK AND NEVER DID, ONLY TO HANDS THIS TO THE SUPPORT STAFF, WHO IS REQUESTING ME TO LOG A CALL FOR THEM TO ASSIST ME I GETTING MY LIGHT(LAMP)
AND AFTER WAS CALLED BY KARABO WHO REPEATED THE SAME ABOVE MASSAGE, AND I REFUSED TO LOG THE CALL AS I DO NOT HAVE A RETURN OR REPAIRS. ACCORDING TO KARABO AS LONG AS I DON’T DO AS PER THEIR COMPANY POLICY THIS MATTER IS STILL GOING TO DRAG. I WILL NOT LOG A CALL.,THEY JUST HAVE TO SORT IIT OUT EVEN IF IT DRAGS FOR YEARS.
| Matshidiso Mafisa (Makro)Dec 11, 2024, 09:24 GMT+2Good day ,
Thank you for contacting Makro.
Please follow the below instructions so we may arrange for the missing item to be delivered to you.
Log in to your online profile and on the top right corner please select the option that says my profile and go to orders.
Once done go to the "Returns & Repair" option-click the order number you are logging the return request for and follow the prompts from there to log the return request.
The site may request you attach/upload pictures of the item in its packaging to process the request. Kindly note we won't be collecting anything from you, It is just our standard process which you need to follow when you received an incomplete order.
The pictures should be in PDF/JPG/PNG format.
Should it give you an error message, please screenshot the message and reply to this e-mail with it.
Kind Regards,
Makro online
AND AFTER WAS CALLED BY KARABO WHO REPEATED THE SAME ABOVE MASSAGE, AND I REFUSED TO LOG THE CALL AS I DO NOT HAVE A RETURN OR REPAIRS. ACCORDING TO KARABO AS LONG AS I DON’T DO AS PER THEIR COMPANY POLICY THIS MATTER IS STILL GOING TO DRAG. I WILL NOT LOG A CALL.,THEY JUST HAVE TO SORT IIT OUT EVEN IF IT DRAGS FOR YEARS.
| Matshidiso Mafisa (Makro)Dec 11, 2024, 09:24 GMT+2Good day ,
Thank you for contacting Makro.
Please follow the below instructions so we may arrange for the missing item to be delivered to you.
Log in to your online profile and on the top right corner please select the option that says my profile and go to orders.
Once done go to the "Returns & Repair" option-click the order number you are logging the return request for and follow the prompts from there to log the return request.
The site may request you attach/upload pictures of the item in its packaging to process the request. Kindly note we won't be collecting anything from you, It is just our standard process which you need to follow when you received an incomplete order.
The pictures should be in PDF/JPG/PNG format.
Should it give you an error message, please screenshot the message and reply to this e-mail with it.
Kind Regards,
Makro online
LM
Lulu M's update11 Dec 2024, 13:00
Reviewer Update
YOU CALLED ME I TOLD YOU WHAT HAPPENED, SPOKE TO QINISILE WHO TRIED TO PUT ME THROUGH HER MANAGER MASHUDU, WHO PROMISED TO CALL ME BACK AND NEVER DID, ONLY TO HANDS THIS TO THE SUPPORT STAFF, WHO IS REQUESTING ME TO LOG A CALL FOR THEM TO ASSIST ME I GETTING MY LIGHT(LAMP)
AND AFTER WAS CALLED BY KARABO WHO REPEATED THE SAME ABOVE MASSAGE, AND I REFUSED TO LOG THE CALL AS I DO NOT HAVE A RETURN OR REPAIRS. ACCORDING TO KARABO AS LONG AS I DON’T DO AS PER THEIR COMPANY POLICY THIS MATTER IS STILL GOING TO DRAG. I WILL NOT LOG A CALL.,THEY JUST HAVE TO SORT IIT OUT EVEN IF IT DRAGS FOR YEARS.
| Matshidiso Mafisa (Makro)Dec 11, 2024, 09:24 GMT+2Good day ,
Thank you for contacting Makro.
Please follow the below instructions so we may arrange for the missing item to be delivered to you.
Log in to your online profile and on the top right corner please select the option that says my profile and go to orders.
Once done go to the "Returns & Repair" option-click the order number you are logging the return request for and follow the prompts from there to log the return request.
The site may request you attach/upload pictures of the item in its packaging to process the request. Kindly note we won't be collecting anything from you, It is just our standard process which you need to follow when you received an incomplete order.
The pictures should be in PDF/JPG/PNG format.
Should it give you an error message, please screenshot the message and reply to this e-mail with it.
Kind Regards,
Makro online
AND AFTER WAS CALLED BY KARABO WHO REPEATED THE SAME ABOVE MASSAGE, AND I REFUSED TO LOG THE CALL AS I DO NOT HAVE A RETURN OR REPAIRS. ACCORDING TO KARABO AS LONG AS I DON’T DO AS PER THEIR COMPANY POLICY THIS MATTER IS STILL GOING TO DRAG. I WILL NOT LOG A CALL.,THEY JUST HAVE TO SORT IIT OUT EVEN IF IT DRAGS FOR YEARS.
| Matshidiso Mafisa (Makro)Dec 11, 2024, 09:24 GMT+2Good day ,
Thank you for contacting Makro.
Please follow the below instructions so we may arrange for the missing item to be delivered to you.
Log in to your online profile and on the top right corner please select the option that says my profile and go to orders.
Once done go to the "Returns & Repair" option-click the order number you are logging the return request for and follow the prompts from there to log the return request.
The site may request you attach/upload pictures of the item in its packaging to process the request. Kindly note we won't be collecting anything from you, It is just our standard process which you need to follow when you received an incomplete order.
The pictures should be in PDF/JPG/PNG format.
Should it give you an error message, please screenshot the message and reply to this e-mail with it.
Kind Regards,
Makro online