BS
Bruce S
1 reviews | Active since Dec 2021
26 Aug 2025, 09:08
The worst company in South Africa -Stay well away
The rating stars don't have a negative which is all Makro deserve.Makro are the worst company in South Africa. They advertise a product on line and take payment for this. They then deliver the wrong & cheaper product.To then get it replaced with the correct product is impossible. They blamme a "mysterious supplier". Their WHATSAPP system is useless and can't or won't assist bat all. Iys just there to tell you to return the product. When you finally realise that Makro aren't going to assist and you follow the route of returning the product there is no option to replace with the correct product but only get a refund that is going to take 2 to 4 days.. I paid for the product about 7 to 10 days ago. Makro therefore is earning interest on my money for the period since I paid them until they repay it. This is to me if not ******* totally immoral. I will never buy from Makro stores or online again and recommend that people look elsewhere for the items they require. Fnally the management DON'T take responsibility or contact clients.
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Replies (11)BS
Bruce S's updateReviewer Update
27 Aug 2025, 09:16This is a lie, created by AI or a BOT, like anything to do with MAKRO. Until someone other than a poorly paid low educated call centre ägent"that follows a script and doesn't realise that anyone with half a brain cell knows that, contacts me I will keep posting on all platforms about this ******* company. THEY didn't and don't have the product although they are still advertising it on their website. They lie as this product is not sold by MAKRO but by a third party. Potential clients beware of this company.they will try anything not to refund or replace their mistake.
PLEASE NOTE MAKRO THE INCORRECT PRODUCT IS NOT GOING TO BE HANDED OVER TO A COURIER UNLESS THEY ARRIVE WITH A REPLACEMENT PRODUCT OR THE MONEY PAID TO MAKRO REFLECTS IN MY BANK ACCOUNT
PLEASE NOTE MAKRO THE INCORRECT PRODUCT IS NOT GOING TO BE HANDED OVER TO A COURIER UNLESS THEY ARRIVE WITH A REPLACEMENT PRODUCT OR THE MONEY PAID TO MAKRO REFLECTS IN MY BANK ACCOUNT
BS
Bruce S's update27 Aug 2025, 09:16
Reviewer Update
This is a lie, created by AI or a BOT, like anything to do with MAKRO. Until someone other than a poorly paid low educated call centre ägent"that follows a script and doesn't realise that anyone with half a brain cell knows that, contacts me I will keep posting on all platforms about this ******* company. THEY didn't and don't have the product although they are still advertising it on their website. They lie as this product is not sold by MAKRO but by a third party. Potential clients beware of this company.they will try anything not to refund or replace their mistake.
PLEASE NOTE MAKRO THE INCORRECT PRODUCT IS NOT GOING TO BE HANDED OVER TO A COURIER UNLESS THEY ARRIVE WITH A REPLACEMENT PRODUCT OR THE MONEY PAID TO MAKRO REFLECTS IN MY BANK ACCOUNT
PLEASE NOTE MAKRO THE INCORRECT PRODUCT IS NOT GOING TO BE HANDED OVER TO A COURIER UNLESS THEY ARRIVE WITH A REPLACEMENT PRODUCT OR THE MONEY PAID TO MAKRO REFLECTS IN MY BANK ACCOUNT
BS
Bruce S's updateReviewer Update
27 Aug 2025, 16:28The audacity and *******ion of this company ceases to amaze. I have tried to get a manager to contact me in this regard without any reply.. I have now received niotification that my "request for return has been aqpproved" MAKRO SUPP**** THE WRONG PRODUCT AND TRIED TO OFFLOAD A PRODUCCT THAT WAS OVER R2000 CHEAPER ONTO ME.
They now want the product back BUT HAVEN'T REPAID ME THE MONEY I PAID INTO MAKRO'S BANK ACCOUNT . THIS IS *******ION AT THE HICHEST. TAKE THE MONEY UNDER FALSE PRETENCE OF SUPPLYING THE GOODS. DON'T SUPPLY THE GOODS. TRY TO OFFLOAD CHEAPER GOODS.DON'T PAY BACK THE MONEY BUT DEMAND THE INCORRECT GOODS BACK. MAKRO NOW HAVE THE IDEAL SITUATION FOR THEMSELVES AND THE CLIENT IS LEFT WITH NO MONEY AND NO PRODUCT.
WHATEVER YOU DO DON'T DEAL WITH THIS COMPANY NOT EVEN TO BUY A TOILET ROLL
They now want the product back BUT HAVEN'T REPAID ME THE MONEY I PAID INTO MAKRO'S BANK ACCOUNT . THIS IS *******ION AT THE HICHEST. TAKE THE MONEY UNDER FALSE PRETENCE OF SUPPLYING THE GOODS. DON'T SUPPLY THE GOODS. TRY TO OFFLOAD CHEAPER GOODS.DON'T PAY BACK THE MONEY BUT DEMAND THE INCORRECT GOODS BACK. MAKRO NOW HAVE THE IDEAL SITUATION FOR THEMSELVES AND THE CLIENT IS LEFT WITH NO MONEY AND NO PRODUCT.
WHATEVER YOU DO DON'T DEAL WITH THIS COMPANY NOT EVEN TO BUY A TOILET ROLL
BS
Bruce S's update27 Aug 2025, 16:28
Reviewer Update
The audacity and *******ion of this company ceases to amaze. I have tried to get a manager to contact me in this regard without any reply.. I have now received niotification that my "request for return has been aqpproved" MAKRO SUPP**** THE WRONG PRODUCT AND TRIED TO OFFLOAD A PRODUCCT THAT WAS OVER R2000 CHEAPER ONTO ME.
They now want the product back BUT HAVEN'T REPAID ME THE MONEY I PAID INTO MAKRO'S BANK ACCOUNT . THIS IS *******ION AT THE HICHEST. TAKE THE MONEY UNDER FALSE PRETENCE OF SUPPLYING THE GOODS. DON'T SUPPLY THE GOODS. TRY TO OFFLOAD CHEAPER GOODS.DON'T PAY BACK THE MONEY BUT DEMAND THE INCORRECT GOODS BACK. MAKRO NOW HAVE THE IDEAL SITUATION FOR THEMSELVES AND THE CLIENT IS LEFT WITH NO MONEY AND NO PRODUCT.
WHATEVER YOU DO DON'T DEAL WITH THIS COMPANY NOT EVEN TO BUY A TOILET ROLL
They now want the product back BUT HAVEN'T REPAID ME THE MONEY I PAID INTO MAKRO'S BANK ACCOUNT . THIS IS *******ION AT THE HICHEST. TAKE THE MONEY UNDER FALSE PRETENCE OF SUPPLYING THE GOODS. DON'T SUPPLY THE GOODS. TRY TO OFFLOAD CHEAPER GOODS.DON'T PAY BACK THE MONEY BUT DEMAND THE INCORRECT GOODS BACK. MAKRO NOW HAVE THE IDEAL SITUATION FOR THEMSELVES AND THE CLIENT IS LEFT WITH NO MONEY AND NO PRODUCT.
WHATEVER YOU DO DON'T DEAL WITH THIS COMPANY NOT EVEN TO BUY A TOILET ROLL
BS
Bruce S's updateReviewer Update
28 Aug 2025, 08:37To make it clear for those out there Makro uses private replies for the certain reason that they don't do anything other than sending useless messages like "tthank you for reaching out " "We appreciate your patience"this is also on thier own WhatsApp communication
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
BS
Bruce S's update28 Aug 2025, 08:37
Reviewer Update
To make it clear for those out there Makro uses private replies for the certain reason that they don't do anything other than sending useless messages like "tthank you for reaching out " "We appreciate your patience"this is also on thier own WhatsApp communication
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
BS
Bruce S's updateReviewer Update
28 Aug 2025, 14:20To make it clear for those out there Makro uses private replies for the certain reason that they don't do anything other than sending useless messages like "tthank you for reaching out " "We appreciate your patience"this is also on thier own WhatsApp communication
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
Then their reply
Hi Bruce,
Thank you for getting in touch with us.
You have given us your order number and we have reviewed your order and the return has been logged already.
The product will be collected by the courier and you will be contacted by the courier when the collection has been arranged.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
THIS IS A BOT REPLY I HAVEN'T GIVEN THEM MY ORDER NUMBER
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
Then their reply
Hi Bruce,
Thank you for getting in touch with us.
You have given us your order number and we have reviewed your order and the return has been logged already.
The product will be collected by the courier and you will be contacted by the courier when the collection has been arranged.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
THIS IS A BOT REPLY I HAVEN'T GIVEN THEM MY ORDER NUMBER
BS
Bruce S's update28 Aug 2025, 14:20
Reviewer Update
To make it clear for those out there Makro uses private replies for the certain reason that they don't do anything other than sending useless messages like "tthank you for reaching out " "We appreciate your patience"this is also on thier own WhatsApp communication
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
Then their reply
Hi Bruce,
Thank you for getting in touch with us.
You have given us your order number and we have reviewed your order and the return has been logged already.
The product will be collected by the courier and you will be contacted by the courier when the collection has been arranged.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
THIS IS A BOT REPLY I HAVEN'T GIVEN THEM MY ORDER NUMBER
It is to delay any repayment of money paid to them for incorrect and lower priced goods supp**** NOTHING MORE NOTHING LESS. They have not asked for any private details. Lies Lies Lies
Then their reply
Hi Bruce,
Thank you for getting in touch with us.
You have given us your order number and we have reviewed your order and the return has been logged already.
The product will be collected by the courier and you will be contacted by the courier when the collection has been arranged.
We apologize for the inconvenience caused.
Regards,
Makro Social Media Team.
THIS IS A BOT REPLY I HAVEN'T GIVEN THEM MY ORDER NUMBER
BS
Bruce S's updateReviewer Update
28 Aug 2025, 15:34fOR ONCE YOU HAVE CLARIFIED i DIDN'T GIVE IT TO YOU.
That Hello Peter have a option to give an odrer number or a person's name or a department does not mean that I "gave" it to you.
If a manager, A very scarce or non-existing species in MAKRO, had contact me and asked for my order number etc and I gave it to them when replying then it is correct to say that I gave it to you.
That Hello Peter have a option to give an odrer number or a person's name or a department does not mean that I "gave" it to you.
If a manager, A very scarce or non-existing species in MAKRO, had contact me and asked for my order number etc and I gave it to them when replying then it is correct to say that I gave it to you.
BS
Bruce S's update28 Aug 2025, 15:34
Reviewer Update
fOR ONCE YOU HAVE CLARIFIED i DIDN'T GIVE IT TO YOU.
That Hello Peter have a option to give an odrer number or a person's name or a department does not mean that I "gave" it to you.
If a manager, A very scarce or non-existing species in MAKRO, had contact me and asked for my order number etc and I gave it to them when replying then it is correct to say that I gave it to you.
That Hello Peter have a option to give an odrer number or a person's name or a department does not mean that I "gave" it to you.
If a manager, A very scarce or non-existing species in MAKRO, had contact me and asked for my order number etc and I gave it to them when replying then it is correct to say that I gave it to you.
BS
Bruce S's updateReviewer Update
29 Aug 2025, 10:08I suggest that Makro Call me urgently I have just been contacted by some company who I've never dealt with and been accussed of being a ****** because I said that I didn't know who they were and that I had bought the camerafrom MAKRO
BS
Bruce S's update29 Aug 2025, 10:08
Reviewer Update
I suggest that Makro Call me urgently I have just been contacted by some company who I've never dealt with and been accussed of being a ****** because I said that I didn't know who they were and that I had bought the camerafrom MAKRO
BS
Bruce S's updateReviewer Update
29 Aug 2025, 14:08Still no contact from MAKRO so it seems that they agree with thier suppliers insulting their customers
This is going worldwide
This is going worldwide
BS
Bruce S's update29 Aug 2025, 14:08
Reviewer Update
Still no contact from MAKRO so it seems that they agree with thier suppliers insulting their customers
This is going worldwide
This is going worldwide
BS
Bruce S's updateReviewer Update
02 Sept 2025, 15:29Onec again lies & ducking and diving from MAKRO . You do know who contacted me. Your "hidden3rd Party Supplier.I do have their number stored
WHE'S MY MONEY ? Still not repaid for MAKRO's *****ed deal
WHE'S MY MONEY ? Still not repaid for MAKRO's *****ed deal
BS
Bruce S's update02 Sept 2025, 15:29
Reviewer Update
Onec again lies & ducking and diving from MAKRO . You do know who contacted me. Your "hidden3rd Party Supplier.I do have their number stored
WHE'S MY MONEY ? Still not repaid for MAKRO's *****ed deal
WHE'S MY MONEY ? Still not repaid for MAKRO's *****ed deal
BS
Bruce S's updateReviewer Update
03 Sept 2025, 13:33We now move to the next stage of MAKRO *****ing my money. The Call. I received a call from a person who didn't introduce herself and addressed me using an incorrect name. She immediately start on the "screen Blurb" and when I stopped her and asked s to where my ****** money was, THAT;S ALL I'M INTERESTED IN, am i going to be paid or not, The phone call was terminated. Now I'm gettin 1 second calls from the same number. This is for Makro to say that they have UNSUCCESFULLY tried to call.
Absolutly discustings
Absolutly discustings
BS
Bruce S's update03 Sept 2025, 13:33
Reviewer Update
We now move to the next stage of MAKRO *****ing my money. The Call. I received a call from a person who didn't introduce herself and addressed me using an incorrect name. She immediately start on the "screen Blurb" and when I stopped her and asked s to where my ****** money was, THAT;S ALL I'M INTERESTED IN, am i going to be paid or not, The phone call was terminated. Now I'm gettin 1 second calls from the same number. This is for Makro to say that they have UNSUCCESFULLY tried to call.
Absolutly discustings
Absolutly discustings
BS
Bruce S's updateReviewer Update
04 Sept 2025, 08:31The Courier is now going to get approached to obtain proof that the goods were returned
The refusal to refund my money is shocking and every excuse in the book is used
The refusal to refund my money is shocking and every excuse in the book is used
BS
Bruce S's update04 Sept 2025, 08:31
Reviewer Update
The Courier is now going to get approached to obtain proof that the goods were returned
The refusal to refund my money is shocking and every excuse in the book is used
The refusal to refund my money is shocking and every excuse in the book is used
BS
Bruce S's updateReviewer Update
04 Sept 2025, 09:20As Makro use all excuses to not refund my money and their management refuses to contact me, here is the information I have established.
The third party company is ML ONLINE SERVICES
The goods aren't MAKRO goods but the third parties goods i.e you pay Makro for goods they don't have.
The goods are sent by & when returned goback to the third party and not to MAKRO.
The third party, not Makro decides whther to refund the money not MAKRO.
MAKRO will not disclose the name of the third party TRUE SUPPLIER OF THE GOODS
MAKRO ARE TOTALLY DISHONEST IN THEIR DEALINGS WITH THE CONSUMER
The third party company is ML ONLINE SERVICES
The goods aren't MAKRO goods but the third parties goods i.e you pay Makro for goods they don't have.
The goods are sent by & when returned goback to the third party and not to MAKRO.
The third party, not Makro decides whther to refund the money not MAKRO.
MAKRO will not disclose the name of the third party TRUE SUPPLIER OF THE GOODS
MAKRO ARE TOTALLY DISHONEST IN THEIR DEALINGS WITH THE CONSUMER
BS
Bruce S's update04 Sept 2025, 09:20
Reviewer Update
As Makro use all excuses to not refund my money and their management refuses to contact me, here is the information I have established.
The third party company is ML ONLINE SERVICES
The goods aren't MAKRO goods but the third parties goods i.e you pay Makro for goods they don't have.
The goods are sent by & when returned goback to the third party and not to MAKRO.
The third party, not Makro decides whther to refund the money not MAKRO.
MAKRO will not disclose the name of the third party TRUE SUPPLIER OF THE GOODS
MAKRO ARE TOTALLY DISHONEST IN THEIR DEALINGS WITH THE CONSUMER
The third party company is ML ONLINE SERVICES
The goods aren't MAKRO goods but the third parties goods i.e you pay Makro for goods they don't have.
The goods are sent by & when returned goback to the third party and not to MAKRO.
The third party, not Makro decides whther to refund the money not MAKRO.
MAKRO will not disclose the name of the third party TRUE SUPPLIER OF THE GOODS
MAKRO ARE TOTALLY DISHONEST IN THEIR DEALINGS WITH THE CONSUMER