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Nomaphelo M
1 reviews | Active since Aug 2015
05 Mar 2025, 21:34
The WORSE online service EVER.
I regret not reading these reviews before ordering from Makro online, their online grocery shopping should've been my warning sign to not order anything of importance. I order a Laptop that was supposed to arrive three days ago only to receive an email the NIGHT before it was supposed to arrived that my order was delayed and there's no time frame and a refund is 7-14 days meanwhile when you buying you should send the money immediately which is funny
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Replies (5)NM
Nomaphelo M's updateReviewer Update
05 Mar 2025, 21:36I am a student and that laptop is a need not a must. I don't know why they even advertised the laptop if they knew there was no stock
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Nomaphelo M's update05 Mar 2025, 21:36
Reviewer Update
I am a student and that laptop is a need not a must. I don't know why they even advertised the laptop if they knew there was no stock
NM
Nomaphelo M's updateReviewer Update
05 Mar 2025, 21:38Absolutely sickening that I can't even get a timeframe on when to expect my laptop,it could take as long as a month for all i know
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Nomaphelo M's update05 Mar 2025, 21:38
Reviewer Update
Absolutely sickening that I can't even get a timeframe on when to expect my laptop,it could take as long as a month for all i know
NM
Nomaphelo M's updateReviewer Update
11 Mar 2025, 10:33You answered without really providing any new information. How long must i wait. It has been two weeks going on three soon it will be month, why advertise the Laptop as available if you don't have it.
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Nomaphelo M's update11 Mar 2025, 10:33
Reviewer Update
You answered without really providing any new information. How long must i wait. It has been two weeks going on three soon it will be month, why advertise the Laptop as available if you don't have it.
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Nomaphelo M's updateReviewer Update
13 Mar 2025, 18:27A lady called me from +***, I didn't catch her name but she advised me you guys were so supposed to communicate with me that my order will be sent to a different store. She left the call saying she would call the Manager of the store where my order is currently placed(Montague Gardens) for more information since they are out of stock and she could not find any information on her side. I was advised to wait about an hour i received the call at 14:43 it is now 18:25 and i have not received a call or any communication back. You guys cannot communicate with your customers at all your service is appalling how difficult is it to just send an email if you are too busy to call
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Nomaphelo M's update13 Mar 2025, 18:27
Reviewer Update
A lady called me from +***, I didn't catch her name but she advised me you guys were so supposed to communicate with me that my order will be sent to a different store. She left the call saying she would call the Manager of the store where my order is currently placed(Montague Gardens) for more information since they are out of stock and she could not find any information on her side. I was advised to wait about an hour i received the call at 14:43 it is now 18:25 and i have not received a call or any communication back. You guys cannot communicate with your customers at all your service is appalling how difficult is it to just send an email if you are too busy to call
NM
Nomaphelo M's updateReviewer Update
17 Mar 2025, 11:32I still have received no assistance from Makro regarding the Laptop i paid for. Next thing they are going to tell me i should wait 2 weeks for my refund because of their incompetence.
NM
Nomaphelo M's update17 Mar 2025, 11:32
Reviewer Update
I still have received no assistance from Makro regarding the Laptop i paid for. Next thing they are going to tell me i should wait 2 weeks for my refund because of their incompetence.