GP
Grace P
1 reviews | Active since Jul 2024
16 Sept 2024, 09:53
THE WASTE SERVICE I'VE RECEIVED- MAKRO ONLINE
I've ordered a watch set on 2024/09/09. I kept tracking the order and the wasn't no movement at all which is concerning. Called on 2024/09/13, the agents gave me run arounds, one agent just muted the mic until my airtime ran out mxm. I'm so mad that i had to cancel my leave as i thought my order would arrive at least Tuesday. They keep telling me the supplier isn't answering the calls and my order hasn't been packed at all. I keep chatting to different agents but not help at all. Today they say my order isn't dispatched. Guys AVOID ordering online with makro, they the worst. This is the most worse experience i've had!! no more !!
Helpful (0)
Replies (2)0
Replies (2)GP
Grace P's updateReviewer Update
16 Sept 2024, 14:34I have received an email my order is canceled and i will receive a refund within 5 working days. Let's hope Makro sticks to their word
GP
Grace P's update16 Sept 2024, 14:34
Reviewer Update
I have received an email my order is canceled and i will receive a refund within 5 working days. Let's hope Makro sticks to their word
GP
Grace P's updateReviewer Update
17 Sept 2024, 14:50 My order has been canceled. Is the refund already processed on the system ? Or it'll be another problem brewing ? Today i received no call regarding that. yesterday it was mentioned on the phone call that the refund has to be approved then it'll be processed. How does a refund be approved or not approved when i, the client paid.
GP
Grace P's update17 Sept 2024, 14:50
Reviewer Update
My order has been canceled. Is the refund already processed on the system ? Or it'll be another problem brewing ? Today i received no call regarding that. yesterday it was mentioned on the phone call that the refund has to be approved then it'll be processed. How does a refund be approved or not approved when i, the client paid.