KL
Karin L
1 reviews | Active since May 2018
23 Aug 2024, 22:15
The Trash Can called Makro
I would actually give Makro 5 trash cans because their service sucks beyond ones wildest dreams. I purchased an item on the 31st July 2024, delivery failed, so on the 9th August 2024 I cancelled the order. To date, they have not refunded me, I have not gotten any communication. Instead a week after cancelling, I get a message saying the item is out for delivery. All I want, is my money. I have spoken to 7 (Ayanda, Thobelo, Thipeso, Nandepa, Jerome, Phendulwa and Lungile) call center agents and there was a promise of the Manager to call me 4 times and still no call... If anything, these ****** must shut their doors and start sweeping the streets to match the trash cans they come from called Makro.
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Karin L's updateReviewer Update
04 Sept 2024, 08:25If you took all your customer requests serious, you would have refunded me already. Since going to Hellopeter, I got 2 emails saying the refund is processed on 24th August from Nkateko Mashele and then on the 26th August from Nthabeleng Tikoe and nothing has been paid. I called today and Smano said nothing has been refunded. like what the hell????
KL
Karin L's update04 Sept 2024, 08:25
Reviewer Update
If you took all your customer requests serious, you would have refunded me already. Since going to Hellopeter, I got 2 emails saying the refund is processed on 24th August from Nkateko Mashele and then on the 26th August from Nthabeleng Tikoe and nothing has been paid. I called today and Smano said nothing has been refunded. like what the hell????