HO
Hendrik O

1 reviews | Active since Feb 2015

28 Apr 2015, 11:07

The star of Makro made my day

On Saterday the 25th of April 2015 i went to Makro with a broken Starsat decoder. On my arrival i went to the returned office where i stand for about 15 minutes with no service, all the peaple after me got service accept me. So i went inside the Makro where we then went to a person with the name BENNIE VAN ECK. I explained to him my situation and of the no service at the returned section. He then said that their or no stock but he'll se what he can do for me. Before we were done with our shopping he got us a new decoder. After i left the store i'f relised that i dont have my smarcard with me. He even offered to wait for me after the store was closing. Again great thanx to mr. Bennie Van Eck from Wonderboom Makro. And again Bennie a million thanx from me and my family for your friendlyness and your help.

0
Replies (1)
Makro
Makro's reply28 Apr 2015, 14:13
Official
Hello lilyleeann,


Thank you for taking time to forward this compliment.

Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.

We appreciate his efforts and will pass this compliment on to him as well as to the rest of our team ?

Please continue to give us feedback on service received in our stores.


Regards
Makrocare