JS
John S
1 reviews | Active since Nov 2015
05 Feb 2025, 17:52
The online experience is terrible
The online experience is terrible. Items shown in stock are not in stock. Requests to cancel do not happen. Response to requests is dire.
Helpful (0)
Replies (2)0
Replies (2)JS
John S's updateReviewer Update
17 Feb 2025, 11:33Makro's apologies have no meaning - the complaints are nothing new.
I have ben told months ago about your "working hard" . If you indeed do have a plan to display real time stock, when is your deadline to do this?
'makrocarecare@@makro.co.za' is hopeless . How about you pay R10 for every late, unhelpful or incorrect response?
Also, you are very slow to handle returns. How about paying the customer R20 for every day beyond a week before the return is collected? Or pay customers if they bring the return to your store? Some of us don't have space to store returns awaiting Makro.
I have ben told months ago about your "working hard" . If you indeed do have a plan to display real time stock, when is your deadline to do this?
'makrocarecare@@makro.co.za' is hopeless . How about you pay R10 for every late, unhelpful or incorrect response?
Also, you are very slow to handle returns. How about paying the customer R20 for every day beyond a week before the return is collected? Or pay customers if they bring the return to your store? Some of us don't have space to store returns awaiting Makro.
JS
John S's update17 Feb 2025, 11:33
Reviewer Update
Makro's apologies have no meaning - the complaints are nothing new.
I have ben told months ago about your "working hard" . If you indeed do have a plan to display real time stock, when is your deadline to do this?
'makrocarecare@@makro.co.za' is hopeless . How about you pay R10 for every late, unhelpful or incorrect response?
Also, you are very slow to handle returns. How about paying the customer R20 for every day beyond a week before the return is collected? Or pay customers if they bring the return to your store? Some of us don't have space to store returns awaiting Makro.
I have ben told months ago about your "working hard" . If you indeed do have a plan to display real time stock, when is your deadline to do this?
'makrocarecare@@makro.co.za' is hopeless . How about you pay R10 for every late, unhelpful or incorrect response?
Also, you are very slow to handle returns. How about paying the customer R20 for every day beyond a week before the return is collected? Or pay customers if they bring the return to your store? Some of us don't have space to store returns awaiting Makro.
JS
John S's updateReviewer Update
18 Feb 2025, 14:18In Makro's private reply they refuse to answer my questions. Why do you not make your replies public?
JS
John S's update18 Feb 2025, 14:18
Reviewer Update
In Makro's private reply they refuse to answer my questions. Why do you not make your replies public?