1 reviews | Active since Mar 2009
The Makro website that makes online transactions impossible. Fire the designer of the dialogue.
I tried to purchase an item online. In short Markro's online service sucks. (a) The so-called help centre ***is non-functional. After several calls, not a single person answered. I left a voice message. (b) I tried to purchase one item from 2 different Cape Town stores. Selecting delivery, the website switches me to a Makro store in the Eastern Cape, that is out of stock for that item. I live in Reebok, close to lockers in Mosel Bay and in George . There are Makro lockers in my area! Very frustrating. (c) I am trying to buy a Megamaster gas braai, which the Cape Town stores carry stock. When checking out, there is a message that the locker delivery is blocked because the order contains fresh produce! Since when is stainless steel fresh produce? The Makro-card number of my Makro card differs from the card number on the profile, and there is no way on the webpage to fix it. Having no phone access to Makro, there is nobody I can speak to. My card number is ***7. The online website seems to be designed, NOT to make purchases possible.
