The Makro Hello Peter Team get 5 stars from me...

On April 3rd I made a 1 star complaint (you can scroll down and read it if you want) as my levels of frustration were at their limit having tried all other means to get my issue resolved. The Makro Hello Peter Team called me the same day, arranged to have the appliance collected and on Tuesday this week I received my replacement appliance. I used it last night and FINALLY it cooks food like a dream.. Thank you to the Makro Hello Peter Team for being the only people to solve my issue and keep me as a customer.