DM
Dimakatso M
1 reviews | Active since Jun 2019
28 Jun 2019, 12:18
the K4 Karchner
I bought a K4 Karchner machine at Makro in Polokwane. The machine got broken and needed to be fixed. As the warranty was still in place I took it there and only to be told that I have to pay R1300 for repair. This is bad. all my attempts to communicate with Karcher failed dismally, ignoring my communications. THESE A TWO BAD COMPANIES!!
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Makro's replyOfficial
29 Jun 2019, 11:06Good day Dimakatso,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you and please be advised that we will contact our stores department management to look into this and provide clarity.
As soon as we receive feedback in this regard, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you and please be advised that we will contact our stores department management to look into this and provide clarity.
As soon as we receive feedback in this regard, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply29 Jun 2019, 11:06
Official
Good day Dimakatso,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you and please be advised that we will contact our stores department management to look into this and provide clarity.
As soon as we receive feedback in this regard, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the inconvenience this has caused you and please be advised that we will contact our stores department management to look into this and provide clarity.
As soon as we receive feedback in this regard, we will contact you.
Kind Regards,
Makro Hellopeter Team
Best regards,