The absolute worse customer experience ever!

I made an online purchase on the 15 Nov and expected it to be delivered by 23 November as my order stated that it was ready to be delivered! No delivery Thursday 23, no delivery Friday 24, no delivery Monday 27! What's more I called over 30 times within 4 days and only had my call answered 4 times ! Always given different versions of where the order is...its on the truck...its on the way....its delayed...then to be told it has not even been picked up yet!!! Finally I receive delivery at 17.45 on Tuesday evening 28 November (baring in my that my offices close at 16.30, therefore I am only waiting around for this delivery!), to establish that they have not even got all of my items! I was told that I would receive the rest of the items the next day Wed 29 and received a text message from the so called delivery service stating that they were in my area yesterday morning and will be with me shortly....but alas....its now Thursday 30 Nov 15.56 and I am yet to receive my delivery!!! WOW JUST WOW!!!! I have sent several emails to at the Cape Gate Branch and I have got no response! What a way to treatt your customers!! Disgusting. What's more is that this is the third time in a row I have received late delivery! Thanks for that absolute inconvenience Makro! I will never ever use your services again nor will I shop in your store. STAY AWAY FROM MAKRO ONLINE! I will be making use of Checkers food services instead