Thanks for the Bleak Friday Makro

I forgot my login password for online shopping and have been struggling to get it reset? After numerous emails and calls to Makro's various support lines I am still unable to reset my password. When trying to reset my password i insert my registered email address and get a notification that i will receive an email with a link to reset my password. After several attempts i never received the email. I cant just create a new account as i receive an error message that my card is already registered. I have the same problem with the MCard App. You will be losing tons of money as i'm sure there are other customers with the same problem. NOW I"M GOING TO MISS OUT ON BLACK FRIDAY:)