SM
Samantha M
1 reviews | Active since Nov 2013
27 Jun 2015, 09:24
Thanks for being a Great help.
Walk into Makro looking for a clothes rack dryer. Everybody is on there own buzz, so cold towards the customers, No Smiles, No greeting just Horrible. Then as we are about to leave and then a gentleman Craig April asks if he can assist and he goes that extra mile by taking us to the exact item and discounting the price to the previous sale price as it ended the Sunday. Big high Five sir. You really saved the day.
Helpful (0)
Replies (1)0
Replies (1)
Makro's replyOfficial
29 Jun 2015, 10:22Hello samantha.marinus,
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service you received from Craig who is based at our Makro Cape Gate branch.
We appreciate his efforts and will pass this compliment on to him and will inform the rest of our team based at the Cape Gate branch.
As for the rest of our team in our Cape Gate branch, we are positive that the relevant managers will take the necessary disciplinary measures to ensure that the entire staff in store keeps within the standards of delivering good customer service to all our clients.
Please continue to give us feedback on the service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service you received from Craig who is based at our Makro Cape Gate branch.
We appreciate his efforts and will pass this compliment on to him and will inform the rest of our team based at the Cape Gate branch.
As for the rest of our team in our Cape Gate branch, we are positive that the relevant managers will take the necessary disciplinary measures to ensure that the entire staff in store keeps within the standards of delivering good customer service to all our clients.
Please continue to give us feedback on the service received in our stores.
Regards
Makrocare
Makro's reply29 Jun 2015, 10:22
Official
Hello samantha.marinus,
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service you received from Craig who is based at our Makro Cape Gate branch.
We appreciate his efforts and will pass this compliment on to him and will inform the rest of our team based at the Cape Gate branch.
As for the rest of our team in our Cape Gate branch, we are positive that the relevant managers will take the necessary disciplinary measures to ensure that the entire staff in store keeps within the standards of delivering good customer service to all our clients.
Please continue to give us feedback on the service received in our stores.
Regards
Makrocare
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service you received from Craig who is based at our Makro Cape Gate branch.
We appreciate his efforts and will pass this compliment on to him and will inform the rest of our team based at the Cape Gate branch.
As for the rest of our team in our Cape Gate branch, we are positive that the relevant managers will take the necessary disciplinary measures to ensure that the entire staff in store keeps within the standards of delivering good customer service to all our clients.
Please continue to give us feedback on the service received in our stores.
Regards
Makrocare