THANK YOU MAKRO VAAL AND YANDISA

I went to Makro on Tuesday to exchange a faulty gas hob. I was ready for a struggle to exchange the hob, but after explaining the problem, Yandisa immediately assisted me to exchange the hob. He even walked with me to the car to fetch the hob and was also willing to assist me to load the hob in the car again.<br> <br> I would really like to thank Yandisa, also Jacques Delport (who authorised the exchange) and Makro Vaal for making the experience a pleasant one. <br> <br> By the way, if you do convey the message to Yandisa - please tell him to remember the \church girls :-)""";;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;245341;832236;14;2;0;0;0;0;2;15/11/25 16:03;465;NULL;15/07/24 9:56;15/07/24 8:18;capitalists;8772;;***; I ordered an AC adapter for Xbox, I was n8t aware that I was ordering an AC adapter for XBOX One, within 24hrs of receiving my delivery, I informed them and they sent me a link to file a return, four days later it was declined without any reason. they never had a decency to write/call informing me that they wont accept the wrong order back.<br> <br> They are not trading in good faith. your parcel is still in a package as it was sent, never being used.<br> <br> I wish people could stop buying from you.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;876600;704391;9;2;0;1;0;0;2;15/07/29 17:10;465;NULL;15/07/24 10:59;15/07/24 9:25;DISSAPOINTED_POOR CUSTOMER CARE;***4;Customer Care/Finance;***;I have been trying to get hold of someone who can reverse an amount Miway *******ly took from my account after I cancelled my policy. three days ago they told me they had resolved this and today they take money from my account. I think the call center reps are ***********. They do not follow instructions neither do they action. I have been told that they will call me back and this is not happening. I am disappointed and for my next vehicle i will not go back to miway. They do not treat their customers with respect.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;430369;28;1;2;0;1;0;0;2;15/07/27 12:58;465;NULL;15/07/27 7:05;15/07/27 5:13;Multiple logins need to get to my internet banking;6,61E+12;Internet banking;***;I need to do multiple login's to get to my Internet account details.When you type in your account number and pin it ask you for you password then it show you the account details and then goes back to the account and password login screen over and over. Eventually after 5 of 6 times then takes you to your actual account details. Please sort your Internet banking out. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;878359;704391;9;5;0;1;0;0;5;15/07/29 17:02;465;NULL;15/07/29 11:12;15/07/29 9:17;service was very excellent;***4;Ntokozo Mdunge;***;she is very good and goes extra mile to do her....;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;423725;893260;16;2;0;1;0;0;2;15/08/17 15:26;465;NULL;15/08/03 9:21;15/08/03 7:41;MTN Still debiting;9,21E+12;Accounts;***;My contract was cancelled on the 17th of July after numerous attempts!! The airtime received was reversed by MTN. A debit of R255 went off from my account, what am I still paying for????<br> <br> Unable to contact the contract department as I am now prepaid and the prepaid call centre agents are unable to help. Please kindly resolve this...;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;389019;873;41;2;0;1;0;0;2;15/08/05 14:40;465;NULL;15/08/05 8:52;15/08/05 6:55;Lying about the terms and conditions;8,91E+12;Ntokozo;*** / ***;I recently signed up at Virgin active in Maponya mall as I was referred by my cousin since she heard I wanted to join gym. Ntuthuko one of their consultants had my numbers which he got from my cousin and kept calling to book me in for an appointment. When I finally went in to sign up with them he asked about when I want the funds to be debited and for how long I want my contract to run for. Explained to him that I get paid on the 15th and that's when the first payment should go off. To my surprise it went off on the 03 August. Called in to tell them that I wasn't happy because their consultant didn't tell me that the 1st payment will be going off on the first week of the New month. And the lady I spoke to was really unhelpful and wanted to force me to understand the contract which was not fully explained to me. If their consultants don't explain in full about payments and only take into account making sales and reaching their target then whose to blame? And again whose credit record will be affected if their debit order bounces off? Clearly it will be mine. It's not even 2 weeks signing a contract with them and mine should be running for 24 months<br> If I'm already unhappy cause of t;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;362671;25;1;2;0;1;0;0;2;15/08/09 17:29;465;NULL;15/08/08 11:28;15/08/08 9:44;No point traveling with Nedbank issued credit card;6,30E+12;;***;Nedbank issues 2 cards through its voyager card scheme and Amex and a MasterCard. I am working in the US for 3 months and my Amex card was cloned and de*****ed for 8k which took the account way over its limit on 29 July. I called to report ***** (no call to me even though they had my contact details to say there are strange transactions) and Also how do they allow an account to go 7k over the limit. Spoke to ***** on 28 July on phone and email. Got forms to claim *****. Gave them contact details for daughter to receive new card in SA then waited. Friday 7 August phone to say where is card and can I use the alternate MasterCard. Discover Amex card is only on hold not stopped or ordered and MasterCard has some strange hold on it that can only be unblocked at Nedbank in SA. I am overseas until September now stranded with no access to my money. Thought the whole point of all their adverts is that a credit card makes sure you are not stranded. Diabolical service from Nedbank, Amex and MasterCard. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;327553;357;16;2;0;1;0;0;2;15/08/11 15:36;465;NULL;15/08/11 9:34;15/08/11 7:51;Ridiclous data usage;B***;;***;I am complaining here as a matter of principle not a mad sling excise . I logged a query on Tuesday about the my data usage. on 4th I had already used 1.5 gig of data. These a department that's meant to investigate this issue. Had a missed my Vodacom on Thursday . I phoned in and the said someone will return my call still . My bill as it stand is R2100, there more Vodacom delays the more I pay. <br> I would like to thank the team that works with hello peters @ Vodacom all my previous issues where resolved, its unfortunate that help@vodacom couldn't assist . Hence the complain now.<br> Regards<br> Spenza;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;154065;893260;16;5;0;1;0;0;5;15/09/03 17:36;465;NULL;15/08/17 11:45;15/08/17 9:51;Doing business with Brenda makes me smile!;7,40E+12;Brenda;***;I have had a cellphone contract with MTN for a number of years. I have found that the Norwood Mall MTN is one of the best when it comes to upgrades and advice. Recently I decided to take out an additional contract but on a Tablet deal. I have dealt with Brenda before and she never ceases to provide excellent service. She really went out of her way to assist me with the additional contract and even tried after the store was closed to activate the sim when the system was offline. I have also seen her in action with other customers and she really does her best to assist with whatever the problem is. She even assisted me very professionally when stupid me did not know where the S pen that was supposed to come with the Tablet was located - she did not agree with me that I was asking a stupid question! She also assisted me to have the tablet put onto my insurance too! She is the reason that I will go back to MTN Norwood for any cellular needs! Thanks Brenda - you made my day!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;189271;353;5;2;0;1;0;0;2;15/08/25 15:55;465;NULL;15/08/18 10:03;15/08/18 8:10;******* DEBIT ORDER...*****;7,20E+12;;***;My husband received a SMS last night from his bank which showed that MULTICHOICE debited an amount of R802.17... <br> <br> His account with MULTICHOICE was cancelled more than 2 years ago. It is a very old decoder and is not plugged in and not used. I have the Multichoice debit order in my name and my bank account!!!!!!<br> <br> WHY? this amount???<br> <br> WHY? the debit order???<br> <br> Many more WHY's???<br> <br> But most importantly, IMMEDIATELY STOP any further debit orders.<br> <br> AND<br> <br> IMMEDIATELY transfer the R802.17 back into his bank account!!!<br> <br> Contact me for further information ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;260562;704391;9;5;0;1;0;0;5;15/08/24 15:35;465;NULL;15/08/24 9:46;15/08/24 7:50;MiWay has blown me away with their great attitude;***8;Nadine;;I had some concerns about my price increase on my annual renewal for my short term insurance policy at miway.<br> When I called them to ask them if they could help me out, they were great, and very helpful.<br> they were able to sort me out in no time at all and I am extremely happy with the outcome.<br> <br> THANKS MIWAY;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;887930;704391;9;5;0;1;0;0;5;15/08/25 14:14;465;NULL;15/08/25 8:23;15/08/25 6:29;Good service;***2;Maggy;***;Phone in today to report about my inspection and the model of my car and they helped me in 2 min to close all my qeustions. Maggy is very friendly and good;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;230883;357;16;2;1;1;5;3;5;15/08/26 13:44;465;1;15/08/26 7:56;15/08/26 5:59;Not changing debit order date;***;;***;I have repeatedly asked Vodacom to change the debit order date and for a second month now, my debit order bounced, getting notified about it only 7 days later and paying it then on that very same day, I still get penalised for your incompetance.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;816200;357;16;2;0;1;0;0;2;15/08/26 13:45;465;NULL;15/08/26 7:39;15/08/26 6:00;incorrect billing;8,41E+12;accounts department ;***;all 3 of my contract lines has been suspended, when contacted the call center I am told that I am billed amounts not to my knowledge as to what I signed for at the store. I did a cash deposit for the arrear amount on the 25/08/2015. I contacted the call center for confirmation at 12:30 during lunch and was told that soon as proof of payment be sent I will have my lines reinstated. I emailed it more that 3 times and called back at 3pm to query what is the delay, the lady said to me at 5pm I must switch off/on my phones and it will all be normal again. its the 26/08/2015 and nothing done yet!!!! I would like to know why I am getting billed at the old prices and not the price that was agreed to in the Vodacom store. I am totally unhappy with the services from Vodacom. I been with Vodacom on a long term and to receive this type of service is not acceptable and for being misled with Vodacom employees from the call center is totally not acceptable due to not receiving joy from them!! I would like to have my billing information sorted out to the correct amounts that I was told at the store. I am not receiving my statements in the post box for over a year. I am not happy about this. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;77553;55;14;2;0;1;0;0;2;15/09/03 17:15;465;5;15/09/01 11:14;15/09/01 9:30;SHORT DELIVERY ON ORDER;5,31E+12;;***;I placed my first online order with Red Square to the value of R1,169.95 . If you order two Elizabeth Arden Products, you get a free gift. I have received my parcel from them on Friday 21 August 2015 - I have only received one of the products ordered and no free gift. There was no note or e-mail to let me know that the other product plus free gift is on back order or out of stock and that it will be delivered later. I e-mailed them on Monday 24 August 2015 and called them on the ***on Wednesday 26 August 2015 and report the short delivery. I have also send an online request for feedback on Friday 28 August 2015 but to date NO Feedback and No product and gist received.<br> <br> Elizabeth Arden Eight Hour Cream Intensive Lip Repair 1 R210.00 R210.00 <br> Elizabeth Arden Elizabeth Arden I Love My Gift GWP Solus Bag <br> Size: Giftset 1 R0.00 R0.00 <br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;476880;540;1;2;0;1;0;0;2;15/09/03 16:16;465;NULL;15/09/03 10:26;15/09/03 8:31;Credit not granted;8,40E+12;Credit Department;***;I would like to find out why my credit card application was rejected. Note that you guys have given me three instant loans and I have paid one of them up already and the others payment has been made regularly. So why would you reject my application. then give me a card that is of no use now with a pin and everything. So I am good enough to get instant loans without having to go to the branch in total of R10 000 but I cant get the credit card of R4000. Please provide me with proper feedback, this is the worst service after all I have had more tan 10 loans with you people of which I settled before the time also.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;810194;806;21;5;0;1;0;0;5;15/09/07 15:28;465;NULL;15/09/07 9:35;15/09/07 7:43;Good communication ;8,61E+12;nonhlanhla radebe ;***;Mr Radebe was well spoken and knowledgeable on the content of discussion. Good service ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;116519;624;4;2;0;1;0;0;2;15/09/11 17:24;465;5;15/09/11 11:29;15/09/11 9:39;Don't buy any Samsung Product.;7,11E+12;Zain - MM All Electronics;***;I have a Samsung Wine Cooler which stopped working. I contacted their customer service on 24.07.2015 to book a repair. I was given a reference number & advised to contact MM All Electronics. Vusi from MM All Electronics contacted me & I was sent an email stating that in order to book the technician I should pay R450.00. This was all done & the technician arrived on the said day & switched the wine cooler on & said it was working & he could fine nothing wrong. When I got home it was not working as the same error message was back. Since the end of July I have been trying to get a commitment out of Zain as when he will fix it. First the parts he ordered were wrong, now he is waiting for the parts from Samsung etc. When I manage to speak to him he promises to phone back - I'm still waiting. When I contacted Samsung again to complain the lady I spoke too said in a very off handed manner that I must contact MM All Electronic its not Samsung's problem. Moral of the story is once your product is out of warranty you have to deal with an *********** service provider & Samsung couldn't care less.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;895546;357;16;2;0;1;0;0;2;15/09/14 22:28;465;5;15/05/11 16:33;15/09/14 14:43;Manager does not do his job!!!;6,50E+12;manager;***;Since 14 July 2015, we have been writing to various channels within Vodacom group so cancel a contract (signed 10 May 2015) that has been breached by Vodacom in Longbeach Mall. I am not going to write the whole story again as the manager of Longbeach Mall, plus Kirsten McGcial media of Vodacom plus the business accounts department of Vodacom know the story of Vodacom not playing their part in delivery of part of a deal we had signed for. Two months since the deal was signed the shop was not able to help us in any other way and we were told that they would cancel the contract. To date NOTHING has happened. Our handset and accessories have been handed in ages ago but the account keeps mounting up and up!!! When is this going to end!! Come on Vodacom get to work and sort out this contract once and for all!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;898858;26;9;5;0;1;0;0;5;15/09/23 16:20;465;NULL;15/09/23 10:26;15/09/23 8:35;BEST SERVICE EVER;OT***;Goodman Mcephe & Shaheza Mohamed;***;I was adding a new car on the cover I already have with outsurance and the consultants went out of their way to get me the best deal. The service I received was out of this world thanks to Goodman Mcephe and Shaheza Mohamed you guys rock.<br> <br> keep it up;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;900964;787;12;2;0;1;0;0;2;15/09/30 11:44;465;NULL;15/04/05 5:49;15/09/30 3:59;they operated om me for no reason;;;;Went to er for severe abdominal pain. Put on a drip and sent for xrays drew blood and was admitted for something to do with kidney inflammation next morning physician comes sends me for a cat scan says its appendix needs to be removed. Then after surgery surgeon says when he opened me up the appendix was normal. Was still in a lot of pain post surgery physician sends me for second cat scan still cnt figure out whats wrong with me i am in a lot of pain spent 7 days in hospital nd was discharged with no diagnosis. Now they want me to pay. Aint happening. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;901626;704391;9;5;0;1;0;0;5;15/10/01 17:30;465;NULL;15/10/01 11:35;15/10/01 9:45;excellent service ;7,81E+12;charlotte and Christian ;***;Very happy with an excellent service received.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;95033;353;5;2;0;1;0;0;2;15/10/15 15:57;465;NULL;15/10/05 10:05;15/10/05 8:12;Not adhering to contents on the website;8,31E+12;DPP;;I ordered my R849 special near the end of August after due research on the dstv website. I am a current subscriber with a twin LNB setup and didnt want to spend additional money on my installation. Based on their website under the FAQ's for the Explora, it does come with a switch to enable me to use my current installation.<br> <br> [URL Removed] says on page 2:<br> <br> 1. The DStv Explora comes packaged with a DStv Switch and basic cabling that allows connection<br> to most existing PVR installations. Please refer to the DStv Switch User Guide for more<br> information.<br> <br> The decoder was delivered on 1 September and I immediately reported this issue. It takes them a whole month to tell me that management won't send me the switch as advertised. I phoned On the Dot and they informed me that they still have switches. So why do you risk losing me as a customer? Just honor your own content that you host and send me a switch - I will even pick it up.<br> <br> I am going to cancel my whole DSTV subscription if I don't get any joy further. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;869800;30;9;2;0;1;0;0;2;15/10/05 15:22;465;NULL;15/10/05 9:27;15/10/05 7:37;22 % increase on car insurance;8,61E+12;;***;i have car insurance with them. They put my premium up by 22% and i only have this car 6 months. No claims on the car and they did not even send me notification on this.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;78170;202;9;2;0;1;0;0;2;15/10/12 15:56;465;NULL;15/10/12 10:08;15/10/12 8:11;No response;8,10E+12;CLAIMS;***;I took out extended motor insurance from Hollard. My car has broken down and i need to claim from the motor extender department. Documents has been send but they simply do not give feedback. Hollard must be the worst insurance company I have ever dealt with. Even after threatening the consultant with Hellopeter he still doesnt care to respond. What to do from here? Go work for government if you are not interested in helping your clients;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;909078;529;9;5;0;1;0;0;5;15/11/04 17:31;465;NULL;15/10/21 11:31;15/10/21 9:46;Welcome assistance after *******;6,90E+12;Karien Snyman;***;It was a welcome relief to deal with Karien Snyman, an assessor from FFW, after our horrific ordeal with a break in, where they took everything. My wife works from home, so it was of utmost importance to try and get through the claim as quick as possible, so she could carry on with working.<br> <br> Karien got in touch, just a few days after we logged the claim, and finalized everything just a few days later.<br> She even went the extra mile, in providing us with the store names where she got comparative quotes to replace our goods, which will obviously help us a lot when going out to replace our goods.<br> <br> It is people like this that make a company look good.<br> <br> Thank you once again, Karien (FFW).<br> <br> Gino Strydom;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;909088;875685;9;2;1;1;5;3;5;15/10/27 17:50;465;1;15/10/21 11:14;15/10/21 10:05;IUA report comp. cover - THIS IS NOT THE CASE;8,50E+12;Letitia Moodley ;***;<br> I paid R8000 for a car warranty which is done through IUA - I was informed that IUA will cover me (too the value of R15 000) for any major mechanical parts that go wrong - THIS IS NOT THE CASE AT ALL<br> <br> I was never given any policy wording when I signed for the warranty NOR (and I have e-mail proof) was I informed that IUA ONLY PAY OUT 50% OF THE CLAIM. -<br> <br> THE VW CONSULTANT DIDNT EVEN KNOW THIS?? IUA GIVE A PRODUCT TO A WHOLESALER TO SELL TO US AND THE WHOLESALER DOESNT EVEN HAVE A CLUE ABOUT THE PRODUCT - IUA ITS CALLED TRAINING??<br> <br> IUA's auto attendant also states \Press 4 for COMPREHENSIVE vehicle warranty cover\"" - Paying 50% of a claim is not COMPREHENSIVE (FALSE ADVERTISING) <br> <br> Now I am told that IUA do the admin and Bidvest are the insurers (What utter ****) you are in a partnership with Bidvest and you sell policies to customers as a joint company - I.E - they are trying to blame Bidvest now.<br> <br> I have an e-mail from the VW consultant which states: \""I am trying to get hold of the warranty company to find out what exclusions there are\"" there is proof right there that the consultant has no clue what he is selling.<br> <br> I am awaiting feedback -DO NOT SIGN ANYTHING WITH IUA"""