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Cecil P

1 reviews | Active since Jun 2012

17 Mar 2020, 20:15

Thank You in Advance - Pls sort my Birthday Voucher

Hello Makro Admin

Please advise and Thank You in advance for sorting out my Birthday voucher which I have not received this time

You do have my details, but this time No SmS or email. Pls sort soonest, I am one of the most loyal customers

0
Replies (3)
Makro
Makro's reply18 Mar 2020, 12:33
Official
Good day Cecil,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. 

Please note that we will follow up with our senior Marketing manager regarding the above complaint and we will revert with feedback. Kindly be advised that feedback will be provided within 24-48hrs.

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Kind regards,
Makro Hellopeter Team
CP
Cecil P's update24 Mar 2020, 12:33
Reviewer Update
Thank You Makro. I did get the R100 voucher off R800 spent. I did purchase for R1200 ????
CP
Cecil P's update24 Mar 2020, 12:34
Reviewer Update
Sorry I had to complain to get the voucher, but an email reply from Makro Customer Care left me no option.