AB
Antonio B
1 reviews | Active since Apr 2010
12 Dec 2025, 14:14
THANK YOU FOR SHOPPING AT MAKRO BUT WE HAVE CANCELLED ITEMS THAT YOU HAVE ORDERED
This is now a regular occurrence with Makro in Bloemfontein. My last 2 orders: a) On 10 December - Thank you for shopping at Makro but we are cancelling 9 out of the 21 items that you ordered b) On 18 December - Thank you for shopping at Makro but we are cancelling 4 out of the 5 items that you ordered
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Replies (1)AB
Antonio B's updateReviewer Update
15 Dec 2025, 11:08Good day Makor [that is how it was spelled in your response] social media team,
I’ve read your standard response and it has been virtually the same for the last 2 years.
“We are working to improve our real time stock availability on our website. We aim to provide efficient service to all our customers.”
Since December 2023, I have placed 64 on-line orders with Makro.
You have cancelled items in 48% [31] of the 64 orders.
So, how exactly are you “working to improve”?
AB
Antonio B's update15 Dec 2025, 11:08
Reviewer Update
Good day Makor [that is how it was spelled in your response] social media team,
I’ve read your standard response and it has been virtually the same for the last 2 years.
“We are working to improve our real time stock availability on our website. We aim to provide efficient service to all our customers.”
Since December 2023, I have placed 64 on-line orders with Makro.
You have cancelled items in 48% [31] of the 64 orders.
So, how exactly are you “working to improve”?