Thank you, Azela!

I've been wanting an induction hob for at least five years, as the solid plates on my stove were pitted and very ugly. I was advised by my electrician to buy a Defy as parts would be readily available in case anything went wrong. As I am losing my sight, friends drove me to Makro on Wednesday, where I bought a Defy, which the assistant assured me was an induction hob. After it was installed, I turned it on and realised that it heated up. I know that induction only heats up once a pan is placed on that surface, so I called Defy and found that it was not an induction hob, as they only make a one-plate induction plate. I called Makro, and Andile was very helpful and put me through to Azela. If you look up 'efficient', there should be a picture of Azela there. She explained that she'd speak to her superior and get back to me today. My friends all scoffed at that and suggested that I would definitely not hear from Azela or Makro again. They were so wrong. Azela called me twice and I'll be returning the wrong product and getting what I wanted in the first place.