Thabo Mokapala of makro is .....

After posting a few reviews here about a R380 refund that has been 5 months in the making. I have still not received my money. my last post on 14 September was follwed by a sweet worthless call from thabo mokapala promissing a refund before the end of the week.. that was 3 weeks ago. thabo also said i should call him if its not done... i gave him a week to fullfil his promise and now his number goes unanswered. whatsapp delivered not read. what is the next step?? my advise is dont buy from the online shop as you deal with untrained staff that give a standard reply when you lodge a query.