TERRIGLBE SERVICE FROM MAKRO CENTURION

Makro has the most terrible service when it comes to customer care and solving your issues.

We placed an online order and was expecting delivery, however, after back and forth between having to phone their call centre and their Centurion Branch, no-one has an idea of where the delivery is it seems. The driver has been contacted by the Branch according to a call I had with one of the agents, but I have not received feedback from them. I had to phone them again, just to hear that they cannot get hold of the driver. What I find strange is the fact that according to the driver, the goods have been delivered 5 days ago. But no proof of signature can be provided, and the branch doesn't even have it on record. So, another day of waiting until their driver decides to answer his phone!!!!!! I also sent multiple emails to their Online orders and Customer Care department, but not as much as a response.