DL
Devon L
1 reviews | Active since Nov 2013
27 Aug 2019, 10:11
TERRIBLE, TERRIBLE SERVICE.
2-5 working days they said... I placed an order and paid on 6 August and now 0n the 27 August (AFTER MANY, MANY CALLS!!!) they keep pushing it forward and NEVER ONCE have they phoned me when they say they would. I am amazed at the lack of commitment to what they say and what they do for customers. I will therefore NEVER use them again and will complain to anyone I wish. Unreliable, unapologetic, unable and are clearly not at fault at all. DON'T CIRCUM TO THEIR POOR SERVICE!
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Replies (2)
Makro's replyOfficial
27 Aug 2019, 13:08Good day Devon,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Makro's reply27 Aug 2019, 13:08
Official
Good day Devon,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused. We will contact the relevant management and request urgent assistance in this regard, as soon as feedback is received, we will contact you.
Kind Regards,
Makro Hellopeter Team
DL
Devon L's updateReviewer Update
27 Aug 2019, 13:31Many thanks. I'm sorry it came to this. I will really appreciate being contacted.
DL
Devon L's update27 Aug 2019, 13:31
Reviewer Update
Many thanks. I'm sorry it came to this. I will really appreciate being contacted.