GN
Gcwalisile N
1 reviews | Active since Dec 2011
29 Apr 2020, 13:33
Terrible Service with Makro store
Horrific experience with Makro online delivery. I placed an order on 06 April and its still not delivered on 29 April. They are refusing to cancel my order and still they don't know when they will make delivery.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
29 Apr 2020, 13:48Good day Gcwalisile,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply29 Apr 2020, 13:48
Official
Good day Gcwalisile,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
GN
Gcwalisile N's updateReviewer Update
29 Apr 2020, 15:02I am pleased that my order has just been delivered. Thanks a lot to those who assisted, especially Zolani in Gauteng...
GN
Gcwalisile N's update29 Apr 2020, 15:02
Reviewer Update
I am pleased that my order has just been delivered. Thanks a lot to those who assisted, especially Zolani in Gauteng...