TERRIBLE SERVICE - OUTSTANDING INVOICE

Item: Makro
Rating: 1

I purchased items online from Makro. All items were delivered at my offices, however - no invoice or slip has been received.

I have contacted the customer service line 4 times about a tax invoice for my order. They all promised that an email will be sent with the document - but I still haven't received a thing.

I don't know what else to do to obtain my receipt?!

Helpful (0)

Replies (2)

Makro's replyOfficial

07 Jan 2019, 10:39

Thank you for alerting us on your complaint. Kindly be advised that your complaint is being attended to by our internal team.

Regards
Makro Team

Makro's reply07 Jan 2019, 10:39

Official

Thank you for alerting us on your complaint. Kindly be advised that your complaint is being attended to by our internal team.

Regards
Makro Team

's updateReviewer Update

11 Jan 2019, 11:39

I have not a heard a thing from your service team. I had to drive into a Makro to get what I wanted - which defeats the purpose of online shopping!

's update11 Jan 2019, 11:39

Reviewer Update

I have not a heard a thing from your service team. I had to drive into a Makro to get what I wanted - which defeats the purpose of online shopping!